Duncan Ford Lincoln

Satisfactory. We have found Terrence Monroe to be a very professional sales representative. He has demonstrated extensive knowledge of the products that he sells. We have found Terrence Monroe to be a very professional sales representative. He has demonstrated extensive knowledge of the products that he sells. Terrence has been very helpful in responding to our questions and has assisted without excessive sales pitch or pressure to make a purchase. His success as a sales representative is due to knowledge and willingness to help customers. More

Great First-Time Experience with Steve Akers I initially went to Duncan Ford Lincoln Mazda to ask about and, in all probability, buy a used Scion tC that I saw on an online listing. (Un)fortunate I initially went to Duncan Ford Lincoln Mazda to ask about and, in all probability, buy a used Scion tC that I saw on an online listing. (Un)fortunately for me, it was off the lot being serviced! However, Steve showed me to a pretty much like-new 2014 Ford Focus ST that they had just gotten on the lot, and boy was I glad that the tC was never there to begin with. Steve kept me comfortable every step of the way, from taking it out for a spin, explaining the financing and pricing options (with Shawn's help), and being patient with an apprehensive first-time buyer. It was a great to see the myth of sleazy used-car salesmen busted first-hand, Steve was a stand-up salesman who never tried to take advantage of me. He talked me through the whole way, and overall I was very impressed. Finally, the price I got the car for was amazing... the high-end trim level of a like-new car, for a Ford Certified Used price, along with the extra warranty. Great deal that I couldn't turn down. I have (my aunt) and would very much recommend Duncan Ford to anyone else out there, you can't go wrong buying your next car from these pleasant fellows! More

Wonderful truck buying experience!! Working with Shawn Allen made the process of buying a new Ford F150 a very enjoyable experience. Shawn worked very hard to locate a truck that fit my Working with Shawn Allen made the process of buying a new Ford F150 a very enjoyable experience. Shawn worked very hard to locate a truck that fit my needs and budget as well as determining all rebates that I might be eligible for. Great, friendly service! Great price and I LOVE my new truck! Thanks Shawn and Duncan Ford!! More

Smooth process We bought a Mazda CX-5 and worked with Steve Akers on that. Steve and the whole team there made the process very smooth and we are very happy with ou We bought a Mazda CX-5 and worked with Steve Akers on that. Steve and the whole team there made the process very smooth and we are very happy with our vehicle and the service there. We had some very particular needs and requests and they were able to handle all of those easily and smoothly to meet our specific situation. I would highly recommend purchasing a vehicle at Duncan for any one in the area. More

New CX-5 I initially was hooked up with Terrence via the internet sales so when the time came to visit the store, I asked for him. He was most helpful and res I initially was hooked up with Terrence via the internet sales so when the time came to visit the store, I asked for him. He was most helpful and respectful. I knew what they had on the lot and maybe as important, what their competitors had on their lots, including used cars (one of which was a contender). I was most pleased they Terrence did not play the old "you wait here while I speak with my manager" game. He did have to speak with him on the phone a couple of times and checked the internet a couple of times, but that is just part of doing what needs to be done. Terrence was most gracious in working with my wife and I and explaining all of the features and benefits and made us feel that he was trying to get us the best price. All things considered, we were very pleased with his service. More

"Too easy from start to finish" Ron Ginger facilitated every aspect of trading in my Lincoln MKX for a new Lincoln MKX in a very efficient, professional and friendly way. I came into Ron Ginger facilitated every aspect of trading in my Lincoln MKX for a new Lincoln MKX in a very efficient, professional and friendly way. I came into Duncan Ford in the mid-afternoon and by early evening was driving my new car home. Shawn Allen was awesome and a pleasure to work with for the financial end of the process. More

Great Customer Service We just purchased a used vehicle w/ John Myers and he was GREAT to work with. Awesome customer service, friendliness & we'll definitely be back. We just purchased a used vehicle w/ John Myers and he was GREAT to work with. Awesome customer service, friendliness & we'll definitely be back. More

my experience with jeff McCoy I will and have forwarded Mr McCoys information to my friends. Mr McCoy was a pleasure to work with, easy to talk to and reasonable. will do business I will and have forwarded Mr McCoys information to my friends. Mr McCoy was a pleasure to work with, easy to talk to and reasonable. will do business with him any time. More

Awesome Experience I bought a '14 Mazda 3 GT and can't say enough about how helpful the staff was throughout the process. Highly recommended for anyone that wants a fair I bought a '14 Mazda 3 GT and can't say enough about how helpful the staff was throughout the process. Highly recommended for anyone that wants a fair deal and a supportive car-buying environment! More

A Pleasant Shopping Experience Roger and his team went above and beyond what we have experienced dealing with an dealership. We where at the dealership on 3 different weekends befor Roger and his team went above and beyond what we have experienced dealing with an dealership. We where at the dealership on 3 different weekends before we purchased a used vehicle. Roger assisted us in the purchase at our pace in the selection process and has been in contact with us after the sale to insure that we was satisfied with our purchase. We will recommend Duncan and Roger Woolwine to others. More