Duncan Ford Lincoln

ford F150 purchase Don Dame handled my car-buying experience with professionalism, courtesy, and friendliness. He honestly surpassed my expectations in every way possibl Don Dame handled my car-buying experience with professionalism, courtesy, and friendliness. He honestly surpassed my expectations in every way possible. I also traded in my old vehicle and received more than I felt the vehicle was worth. I highly recommend Duncan Ford. More

Used 2nd Vehicle I went online Wed 3/11 checking recall info on my current vehicle and filled out a form with my information concerning Ford recalls. At this time I a I went online Wed 3/11 checking recall info on my current vehicle and filled out a form with my information concerning Ford recalls. At this time I also saw a used van online and checked it out. The following day I heard from Donivan Sledd and set up an appointment for Fri 3/13. Being I had yet to hear back on recall info for current vehicle I called and spoke with Duncan Ford Service. As of today 3/18 I still have not heard back from Duncan Ford Service. BUT Donivan worked diligently with me on Fri when I arrived to look at the used van. Within a few hours I was the owner of a Dodge Caravan. I can honestly say the only two reasons I purchased my van is the special price and the wonderful customer service of Donivan. I commented to him while at the dealership that I was surprised by the lack of friendliness of the employees. I was only acknowledged by a nice woman, Joanne (?) in Sales and Shawn in Finance (only because of paperwork). SO this being said, THANK YOU Donivan for your patience and kindness!! More

AMAZING Car-Buying Experience I had the BEST car-buying experience with Steve Price. He is truly a one of a kind car salesman. Talk about low pressure -- I felt zero pressure! He w I had the BEST car-buying experience with Steve Price. He is truly a one of a kind car salesman. Talk about low pressure -- I felt zero pressure! He was patient, accommodating and beyond helpful. He honestly surpassed my expectations in every way possible. I will wholeheartedly be recommending him to everyone I know who is in the market (now or later down the road) for a new car. More

Purchase with trade in Spoke with sales person on the phone initially. Told him what I wanted to pay for the car. He said, i think we can do that. On the visit, the model, o Spoke with sales person on the phone initially. Told him what I wanted to pay for the car. He said, i think we can do that. On the visit, the model, options, and color we wanted were in the showroom but he also had said we could get what we wanted in 24-48 hrs. We got $4,000 off listed price putting it below my top price. Our trade in deal was exceptional and $2-3,000 what we had noted on Kelly blue book dealer trade-in ranges. Service and friendliness at the upper range along with professionalism. Thanks Don Dame and Duncan Mazda! Financing was also as we had expected. More

Happy Steve Akers handled my car-buying experience with professionalism, courtesy, friendliness and a striking depth of knowledge about the vehicle, Ford Mo Steve Akers handled my car-buying experience with professionalism, courtesy, friendliness and a striking depth of knowledge about the vehicle, Ford Motors, and its energy efficiency commitments (I bought a hybrid). He also exhibited a compassionate, empathetic approach to the disabled (I am one). The common approach to folks like me is to patronize and condescend. Admirably, Steve interacted with me, instead, as a fellow human being; certainly he could see my affliction and hear it in my voice and sense it in my slowed thinking and tangled movement, yet he approached me as a man who was buying a car, like any man, one with an ordinary need to make a significant purchase. He certainly gained my respect, and his behavior speaks as highly for Duncan as his employer as it does for himself and the manner in which he was raised. In other words, a gentleman. He was, and is, a pleasure to work with. I recommend him to anyone interested in buying a car, for he's honest, forthright, and above all, REAL. I worked as well with the equally gentlemanly Justin Lane in Finance, who carefully and accurately delineated the terms of my purchase, and whose expertise was matched by his personal warmth and graciousness. Lastly, Ben King, in Service, was called upon to answer a thorny question about tire size and my vehicle model. After a few minutes of research, he responded with the proper answer, and in the down-to-earth manner that I've always found so ingratiating in him. These three men made an anxious and chronically in pain customer as comfortable and welcome as he's ever been. Duncan does a lot of things right. More

Great buying experience . Steve Price was great to work with and very helpful. I priced similar cars at other dealerships and found Duncan Mazda to have the best price. . Steve Price was great to work with and very helpful. I priced similar cars at other dealerships and found Duncan Mazda to have the best price. More

Happy Customers! My husband and I could not be happier with our experience at Duncan. Terrence Monroe helped us to choose the perfect vehicle and made the entire purch My husband and I could not be happier with our experience at Duncan. Terrence Monroe helped us to choose the perfect vehicle and made the entire purchasing process very easy. We normally dread the thought of car buying, but Terrence was so helpful and willing to answer all of our questions. This is our first new vehicle purchased from Duncan, but we have had two great experiences having our other vehicle serviced there. We definitely would recommend Terrence & the Duncan team. Our sincere thanks for making this our best purchasing experience; we will be coming back! More

VERY SATISFIED I am long-time service customer at Duncan Ford. When it came time for a new vehicle the Ford sales team was very responsive to my needs. It was a po I am long-time service customer at Duncan Ford. When it came time for a new vehicle the Ford sales team was very responsive to my needs. It was a positive experience in a no-hassle environment. More