Dublin Volkswagen

Great Service! We have an 2008 VW Rabbit that we bought used from this dealership. It is our children's car, passed down from child to child as they've learned to dr We have an 2008 VW Rabbit that we bought used from this dealership. It is our children's car, passed down from child to child as they've learned to drive, then left for college. It's been a great car. It's a good car to learn how to drive. It is a good size, easy to navigate, and responsive. Our daughter is taking this car back to school in Oregon with her this fall. I had a long list of things to fix/inspect before I felt it safe for her to drive that distance. The service department was great in working with me to insure safety, but not spend a huge amount. The car has 150,000 miles on it and while it has been a great car, we don't want to plow a lot into it because of it's age. At the same time, it needs to be safe for her to drive. We had an oil change and multiple point inspection done and there were several items identified that I was sort of already aware of, just needed confirmation. I trust that this service department is taking care of my family. More

Needed warranty repair of cooling system Always the best and courteous people here in Dublin A+++ highly recommend! Accurate estimate was given and work status was given in timely manner. T Always the best and courteous people here in Dublin A+++ highly recommend! Accurate estimate was given and work status was given in timely manner. Thank you! More

Always amazing service People at VW Dublin service. center are very welcoming, knowledgeable and do their best to keep me informed about the service they are performing. Cha People at VW Dublin service. center are very welcoming, knowledgeable and do their best to keep me informed about the service they are performing. Charlie, that have been handling maintenance and services for my past two cars is excellent at his job and honest with his estimates. The place is also clean, comfortable if you have to wait around and the van driver is polite and efficient, always fast to give a ride back home. I am very happy with their work in the service department. More

Great customer srvc!! Jerrid & Matt took great care of me and my Tijuan. They explained everything and I felt comfortable leaving my vehicle at the dealership overnight. As Jerrid & Matt took great care of me and my Tijuan. They explained everything and I felt comfortable leaving my vehicle at the dealership overnight. As long as this level of customer service is maintained/remains consistent, I plan to utilize this location for all of my future service. Thank you, Jerrid & Matt! More

Recall I came in for a recall item and was able to have it fixed quickly. My service advisor realizing that the work was only going to take about 10 minutes I came in for a recall item and was able to have it fixed quickly. My service advisor realizing that the work was only going to take about 10 minutes was able to squeeze me in so I did not have to come back later to pick up my car. I was in and out within 30 minutes time. More

Excellent Customer Service Jerrid greeted me as I walked thru the door, very friendly and professional. He took my information and advised how long it might take and told me i Jerrid greeted me as I walked thru the door, very friendly and professional. He took my information and advised how long it might take and told me if I wanted coffee, tea and donuts (yum) where I could get I had never received such Excellent Service at the other dealerships when I was there but I always get EXCELLENT SERVICE from all the employees. I have and will always recommend Dublin Volkswagen, a very Happy and satisfied VW owner . More

Excellent service experience The service was excellent start to finish. My service representative Phillip was was very attentive, asked great questions and made sure all of my ne The service was excellent start to finish. My service representative Phillip was was very attentive, asked great questions and made sure all of my needs eg ride to Bart were provided. Car was done on time and all requests were served. Thank you More

Very helpful staff! Charlie is great, he really prioritizes the customer's needs. He was extremely responsive and helpful. I would definitely recommend going to this deal Charlie is great, he really prioritizes the customer's needs. He was extremely responsive and helpful. I would definitely recommend going to this dealership for service. More

Great! Great experience with Philip. He provided an excellent service experience. He's always very honest, knowledgeable and accommodating. When in for oil c Great experience with Philip. He provided an excellent service experience. He's always very honest, knowledgeable and accommodating. When in for oil change and car was ready when promised. Philip was friendly and professional and got me in and out quickly. More

Great service Service department is always very easy to work with. Only suggestion would be to get a more diverse magazine selection in waiting room as not everyone Service department is always very easy to work with. Only suggestion would be to get a more diverse magazine selection in waiting room as not everyone is interested in the one car magazine you subscribe to. Thanks! More