Dublin Volkswagen
dublin, CA
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91 Reviews of Dublin Volkswagen
Excellent customer service My service advisor was genuinely friendly and addressed all my concerns with a smile. I am very particular and my advisor explained to me exactly how My service advisor was genuinely friendly and addressed all my concerns with a smile. I am very particular and my advisor explained to me exactly how the diagnosis and troubleshooting would be performed. The problem with my Satellite Antenna was resolved and my vehicle was returned as clean as it was when I dropped it off. More
"Great experience" My daughter's car had a minor recall. The service advisors were both professional and knowledgable. They let me know the car's history there and made My daughter's car had a minor recall. The service advisors were both professional and knowledgable. They let me know the car's history there and made sure I was comfortable. They even helped me out getting back to the dealership once the service was finished. The second key remote never worked and they reprogrammed it for me at no charge. I highly recommend this dealership for new car purchases as well as service.. More
Excellent experience at VW Dublin I had a very enjoyable car buying experience at Dublin VW. We bought a 2019 Jetta SE from the available stock on the lot. I picked up the car a couple I had a very enjoyable car buying experience at Dublin VW. We bought a 2019 Jetta SE from the available stock on the lot. I picked up the car a couple of days ago and we love it! Our first interaction was with the internet sales manager, Jaimee. She is the type who you can trust straight away! She kept our interest alive in this dealership. Secondly, I worked with Ramin Meher, another internet salesperson. Ramin worked with us to find the right vehicle, work the numbers and finally close the deal. The last person was the funny and likable finance manager. He provided the least stressful experience of all car purchases I have done in the last 15 years. Overall a great experience! 10 out of 10 for Dublin VW! More
Fast and friendly service Went in for a recall. We were taken care of quickly and the rep took time to answer questions about the turbo and transmission computer settings. Went in for a recall. We were taken care of quickly and the rep took time to answer questions about the turbo and transmission computer settings. More
Short and Sweet I took my new Atlas in for a recall. It was so minor took maybe 30 seconds but while I was there I spoke with my service rep about some issues I am ha I took my new Atlas in for a recall. It was so minor took maybe 30 seconds but while I was there I spoke with my service rep about some issues I am having with the Navigation and how to get it to where I would like it. He took me in the car and we played with the Navigation a bit. Washed my car which was very nice. He was very professional and nice and I would recommend him. His name is Gerrad. More
Professional and customized Very satisfied with the service and explanations of the work performed. They only performed service that were necessary and not try to push anything e Very satisfied with the service and explanations of the work performed. They only performed service that were necessary and not try to push anything else More
GREAT SERVICE Always take my car for service and repairs. The car has about 98000 miles and they do a great job letting me know what service needs to be completed. Always take my car for service and repairs. The car has about 98000 miles and they do a great job letting me know what service needs to be completed. More
Great job The team did great in fixing my car. It is unfortunate the car has had so many issues with just 60k miles but at least you have a good staff to help f The team did great in fixing my car. It is unfortunate the car has had so many issues with just 60k miles but at least you have a good staff to help fix them. More
Excellent as always Check engine light came on, got me in immediately Great help, a trusted place to take my car. problem solved. They help me keep the car in tip top sh Check engine light came on, got me in immediately Great help, a trusted place to take my car. problem solved. They help me keep the car in tip top shape More
Rueben is Great! Rueben stepped in and helped me out with purchasing my new car. He's excellent and easy going. I even had some questions after things were all said Rueben stepped in and helped me out with purchasing my new car. He's excellent and easy going. I even had some questions after things were all said and done, he responded immediately. Very happy with my experience all together. More