Dublin Buick GMC Chevrolet Cadillac

Recurring Issue Waiting 6 days to get a reoccurring problem corrected was disappointing. I think a problem that continues to appear should be prioritized. The car Waiting 6 days to get a reoccurring problem corrected was disappointing. I think a problem that continues to appear should be prioritized. The car only has 30k miles on it as well More

Excellent service and professionalism The entire staff were very friendly and demonstrated outstanding customer service. Service advisor David especially made me feel taken care of. I feel The entire staff were very friendly and demonstrated outstanding customer service. Service advisor David especially made me feel taken care of. I feel the prices were reasonable and David worked with me based on my available budget. They listened to my small details such as tire pressure I wanted and did everything exactly as I asked. More

They work for your business Seth is amazing... he doesn’t rush you, he listens and does his best to find a vehicle that will meet your needs AND budget. He is patient and helpfu Seth is amazing... he doesn’t rush you, he listens and does his best to find a vehicle that will meet your needs AND budget. He is patient and helpful, going that extra mile to make sure you are satisfied with your purchase. This was not our first car-buying experience with Seth, and I know we’ll be back when it’s time for our next new car. More

Quick, professional, informative, and polite The folks at Dublin Buick were very good to my Verano and myself! The diagnosis was quick and even though there was a delay of the delivery of the par The folks at Dublin Buick were very good to my Verano and myself! The diagnosis was quick and even though there was a delay of the delivery of the parts necessary for my repairs, they stayed in communication with me on a DAILY basis even to say things were the same. They dealt with both the warranty and insurance companies and the car rental through them couldn't have been quicker or easier. I dropped my car off and drove off in a rental within 30 min or less if I recall correctly. Nothing but great things to say about them! More

Perfect The whole staff was very helpful. our sales man ,Jonathan, went above and beyond to ensure we were compliantly satisfied and got what we wanted. Give The whole staff was very helpful. our sales man ,Jonathan, went above and beyond to ensure we were compliantly satisfied and got what we wanted. Give that man a raise! More

Oil change Great reception, fast service, comfortable waiting area. Recommend this service to friends. Friendly staff and efficiency made this visit easy. The ex Great reception, fast service, comfortable waiting area. Recommend this service to friends. Friendly staff and efficiency made this visit easy. The express service was as described to me. More

GMC found several serious problems with my 2015 Denali Yukon Hugh is my Service Rep and did a great job reporting my problems with my 2015 Denali Yukon brakes and transmission. A new vacuum pump was installed t Hugh is my Service Rep and did a great job reporting my problems with my 2015 Denali Yukon brakes and transmission. A new vacuum pump was installed to correct my braking problem. Also, my transmission was hard shifting and it was corrected with an updated program. I have no association with any car dealership other than GMC’s Client for over 12 years. More

Highly recommended as always Great service as always. Dublin Cadillac is the best.Highly recommended.would not go anywhere else.mike gress is the. best hands down.5 star Great service as always. Dublin Cadillac is the best.Highly recommended.would not go anywhere else.mike gress is the. best hands down.5 star More

Great Service I made an appointment and received very timely service... no over extended wait time at all. Great customer service provided! Nice car wash after the I made an appointment and received very timely service... no over extended wait time at all. Great customer service provided! Nice car wash after the oil change too!! More

Very poor knowledge and follow up Bought a new truck and had a terrible experience. The Sales Associate (Manny) was personable but the Sales Manager (David) did not know the requiremen Bought a new truck and had a terrible experience. The Sales Associate (Manny) was personable but the Sales Manager (David) did not know the requirements of the rebates that Chevy was offering. Communication about rebate requirements was extremely poor. We received follow-up one week after purchase for additional documentation that was never asked for by Sales or Finance. Further we received a follow-up a week later from Finance wanting to renegotiate the deal because what Sales had agreed to originally didn’t meet Chevy rebate requirements. Further Finance indicated they would not register the truck with the DMV unless we redid the deal. Meanwhile we they had a deposit check and trade-in from us, as well as a signed financing contract. We escalated to Mo, Senior GM, and he had the Dealership Sr. Finance Manager (Toby) get involved and he did resolve our issues and apologize. We appreciated his involvement but the entire experience was a disaster. Additionally our inquiries to Service to see if a 110 outlet can be installed have gone in answered. I raised this request to Manny early on and also Mentioned to Toby no one has assisted with this inquiry. My last text to Manny about getting in touch with Service resulted in a reply back that “not sure what’s going on, you might give them a call.” I have tried calling numerous time....I have left multiple messages with the Operator, but no phone call back.....still no one has responded. Extremely frustrating and other than Sr. Manager involvement that was positive....all other interactions have fallen very short. Certainly will not be recommending this dealership to anyone. More