Dublin Buick GMC Chevrolet Cadillac

I recently had an incredibly bad and frustrating experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (espec experience with the sales team at Dublin Chevrolet. From the moment I stepped onto store, felt disrespected the way sales team treat customers (especailly people sitting behind the glass cabin). The biggest reason i walked out of the store was The sales manager David, who was outrageous. Its not worth any ones time to even interact with him. He is absolutely not tolerable individual along with few folks standing next to him. The entire team during that time were impersonal. If you can't offer a deal, you have better ways to communicate or you can say " Sorry we cant offer" . No need to bring the other sales folks around and made a joke about the situation. Overall, I left Dublin Chevrolet feeling disappointed and frustrated. The sales team's aggressive behavior , lack of customer service made the car-buying experience unpleasant. I would not recommend this dealership to anyone to walk into their sales office More

We purchased a new Chevy 3500 from them in 2/20. It has been in the shop since 2/24. Today is 3/28. They don’t communicate delays or make their commitments for reply. I have had to involve GM corpor It has been in the shop since 2/24. Today is 3/28. They don’t communicate delays or make their commitments for reply. I have had to involve GM corporate to get help. I need my truck for work. This is costing me my livelihood and they can’t be bothered to give an update on progress or an eta. I’ve been waiting almost 3 weeks for them to diagnose and replace a steering part. Liars, frauds, don’t buy a car or truck here. They do not stand by their product and their service is by far the worst I’ve had in 25 years of buying cars. Very disappointing. More

JT was the sales person who had answer my call, and he went above and beyond in helping me get the vehicle that I wanted. Very nice dealership and had a variety of vehicles. If I am ever in the market t went above and beyond in helping me get the vehicle that I wanted. Very nice dealership and had a variety of vehicles. If I am ever in the market to get another vehicle, I would surely buy from them again. More

Our salesman was very transparent and easy to work with. He was a real car guy. Very cool!! He was a real car guy. Very cool!! More

Great experience with the purchase of a pickup truck. No pressure, no xx. Easy transaction. No pressure, no xx. Easy transaction. More

False advertising. Kept sending emails with good price but once you call they claim to be sold out. But the email was sent only less than 5 min before I made the call. Kept sending emails with good price but once you call they claim to be sold out. But the email was sent only less than 5 min before I made the call. More

Ramez, Christian, Finance Mgr, Notery, Driver—EXCEPTIONAL EXCEPTIONAL EXCEPTIONAL… I cannot give enough stars/praises and appreciation for making our truck buying experience the BEST! Highly highly highly re EXCEPTIONAL EXCEPTIONAL… I cannot give enough stars/praises and appreciation for making our truck buying experience the BEST! Highly highly highly recommend Dublin GMC! Thx u for hiring people who r smart, who care, who work hard!!! More

I have purchased a car from this dealership and used their service department several times. The purchase process was a bit of a hassle. Looking back, I should have walked away then. The service departm their service department several times. The purchase process was a bit of a hassle. Looking back, I should have walked away then. The service department initially was good, with good service reps. Now, however, the current crop of service reps is cold and unhelpful. I purchased the Auto Butler service with the vehicle, and it used to be easy to schedule appointments and rent a car from them while your car was being worked on. The car would look beautiful when I picked it up. However, the last two times, they applied the coating without properly washing the vehicle first, sealing visible dirt in!!! And now it literally takes months to get an appointment (they are blaming it on Covid), you cannot get a rental, and their shuttle only goes 10 miles. They say they cannot take you all the way home, but they can take you to BART. I asked to speak to the manager and was told by the service rep he would be right with me. I waited 10 minutes for Lyft, but the manager never came. I will be demanding the remainder of the Auto Butler contract be cancelled and I receive a refund for the balance. I will not be doing any further business with Dublin Chevrolet. More