Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
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1,750 Reviews of Dublin Buick GMC Chevrolet Cadillac
2019 Chevy Spark Joel was very helpful throughout the whole process. He found exactly what I was looking for and made the process a breeze and stress free. After purch Joel was very helpful throughout the whole process. He found exactly what I was looking for and made the process a breeze and stress free. After purchasing the vehicle he help me set up the Chevrolet app and OnStar so that I can access these features through my phone which was awesome! He is very courteous and professional, I would definitely recommend him to other friends and family on their next purchase ! Thanks to Joel and Dublin Chevrolet for helping me on my new purchase. More
New Car Purchase Justin was one of the BEST sales person I have ever had the experience of working with. He went out of his way to help through the process! If you eve Justin was one of the BEST sales person I have ever had the experience of working with. He went out of his way to help through the process! If you ever want to purchase a car from this dealership, ask for Justin, I promise you will appreciate it. More
It's always a pleasure As always the Service Department at Dublin Cadillac goes above beyond the call of duty. Excellent communication, and top notch service. We wouldn't t As always the Service Department at Dublin Cadillac goes above beyond the call of duty. Excellent communication, and top notch service. We wouldn't think of taking our 2015 Escalade anywhere else. Thank you Mike and Jesse for making service easy More
Normal to myself Will always use this dealership, it's perfectly normal. No if, ands or butt's! I've been going to this dealership since 2004, I believe? Will always use this dealership, it's perfectly normal. No if, ands or butt's! I've been going to this dealership since 2004, I believe? More
Tahoe Repair Service supervisor David was excellent keeping me informed on the progress with my vehicle. He called and asked to keep my car to the following day s Service supervisor David was excellent keeping me informed on the progress with my vehicle. He called and asked to keep my car to the following day so it could be checked cold. Bad injectors was confirmed and the car subsequently repaired. More
Lack of attention to detail I’m extremely disappointed with my experience at this dealership. I purchased a certified pre-owned truck that had multiple issues within 1 week of ow I’m extremely disappointed with my experience at this dealership. I purchased a certified pre-owned truck that had multiple issues within 1 week of ownership. The issues were very apparent right after I purchased it and the service departments lack of attention to detail or carelessness is definitely a factor. Further more, I went in with a pre-approved letter from my local credit union. I was asked if the dealership could run my credit to get me a better deal. I respectively declined and requested to go with my own credit unions offer. Once I sat down to sign my loan documents, the gentleman in finance told me that he ran my credit through other financial institutions to try and get me a better deal. The dealerships lack of communication has now negatively impacted my credit score. Lastly, I purchased the truck 2 weeks ago and I’ve had it in my possession for less than a week due to the service issues I’ve had to deal with. On a positive note, this dealership did help with getting me a good deal and working with me for what my credit union approved me for. More
Delays in the shuttle pick up and release of car The service rep called me and told me the car was ready. So I called the transpo drive to pick us up and he said he is 5 mins out. It took him 45 mins The service rep called me and told me the car was ready. So I called the transpo drive to pick us up and he said he is 5 mins out. It took him 45 mins to get to the pick up point apparently because he called the other driver to pick us but went out to lunch. Now at the releasing section, we waited for 25 mins after payment to get the car to out. This is the first time we experienced this at this place. Service before was prompt and always deliver more than what is expected. I hope the service would improve. More
Service work Work done quickly and effectively, price was a bit high, but service adviser helped to reduce that aspect. Believe the rear seat rattling should have Work done quickly and effectively, price was a bit high, but service adviser helped to reduce that aspect. Believe the rear seat rattling should have been covered by a prior warranty complaint on that issue. More
Received great price and service Salesman very helpful and received all amenities I wanted. Shopped around and received best price at this dealership. Will definitely recommend this d Salesman very helpful and received all amenities I wanted. Shopped around and received best price at this dealership. Will definitely recommend this dealer love my truck. More
Miscellaneous-change oil Great services, lovely very professional atmosphere every body very friendly, facility pleasant and clean water and coffee are available, children Great services, lovely very professional atmosphere every body very friendly, facility pleasant and clean water and coffee are available, children friendly because of all of these I am staying with Dublin Infinity regardless of the distance More