Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
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1,749 Reviews of Dublin Buick GMC Chevrolet Cadillac
Much needed oil change Was in and out within an hour, as always advised of all conditions of car operations adn anything to be on the loo out for, very friendly and profess Was in and out within an hour, as always advised of all conditions of car operations adn anything to be on the loo out for, very friendly and professional staff !!! More
Great service Justin Nowlin provided great service and I would definitely recommend him to my friends and family. Thank you justin and I absolutely love my new Bolt Justin Nowlin provided great service and I would definitely recommend him to my friends and family. Thank you justin and I absolutely love my new Bolt. More
Excellent all around service and great staff. Love them! Thank you for being so kind and good great customer service and doing your job effectively. I will be bringing my car to them from now on. Thank you for being so kind and good great customer service and doing your job effectively. I will be bringing my car to them from now on. More
All Staff where AWESOME Justin Bradley was our sales guy, he was patient and heard what we wanted. I highly recommend him it was the best car buying experience. Justin Bradley was our sales guy, he was patient and heard what we wanted. I highly recommend him it was the best car buying experience. More
Service excellence Making an appointment on line was so easy a caveman can do it! My service advisor Ernie awesome as usual, gave me free carwash even though I forgot to Making an appointment on line was so easy a caveman can do it! My service advisor Ernie awesome as usual, gave me free carwash even though I forgot to ask for it. Would definitely recommend Dublin GMC to my friends and family. More
Anthony Garza was an exceptional service advisor. Had a good experience and Anthony helped make it so. Wait was less than two hours. I bring my car in every year and wouldn't be back if everything w Had a good experience and Anthony helped make it so. Wait was less than two hours. I bring my car in every year and wouldn't be back if everything wasn't up to par. More
My Experience Great service from Michael, Troy the driver and other that help make this service a time/day to remember . Pickup and delivery was on time. Great service from Michael, Troy the driver and other that help make this service a time/day to remember . Pickup and delivery was on time. More
Great Service was quick and they gave me a Loaner car which helped out immensely Service advisor Bobby was friendly and helpful with future visit for tir Service was quick and they gave me a Loaner car which helped out immensely Service advisor Bobby was friendly and helpful with future visit for tire replacement More
Great service It is the second time for me to visit the Dublin Service Center. Very nice experience, comfortable and quite waiting area, and restaurants are all in It is the second time for me to visit the Dublin Service Center. Very nice experience, comfortable and quite waiting area, and restaurants are all in walking distance. More
Horrible time consuming experience Came in on Tues the 16th to set up an appointment with a service tech for my wifes chevy cruze. The Car has been at a previous mechanic and i was made Came in on Tues the 16th to set up an appointment with a service tech for my wifes chevy cruze. The Car has been at a previous mechanic and i was made aware that the following was needing repair and that it might be in my best interest to get it fixed at a chevy dealership as it may be under warranty. I set up the appointment for the following day so my wife could just drop off the car with a confirmation number for the following repair. Repair Services: NEEDS NON RETURN VALVE AND INTAKE MANIFOLD REPLACED POSSIBLY. When she arrived the following day the service tech took a whole new service request claiming too much oil consumption and must find oil leaks. Received a phone call for a repair the following day costing $1000 for fixing leaks and air filters. They did not look at the Return valve intake manifold as originally instructed. I told them I would be down to pick up my car and to discuss my frustration. Once I was there the service center and mechanic brought the car around and I SHOWED THEM WHERE THE PROBLEM WAS AND HOW TO CONFIRM IT WAS THE PROBLEM. After taking the car back into the garage they confirmed it was in- deed what I requested and apologized and said the dreadful words they would "take care of me" and if I could just leave the car, they would make it right. Received a phone call back the next day saying the cost was $1000 AGAIN and that warranty does not cover this, mind you how ironic its the same price as the last quote???? and this is a $280 part... I said dont touch my car I will be there to pick up We arrived to pick up the car on Monday the 22nd and stood outside for 1.5 hrs as they "lost" the key and were trying everything to find it. There must have been 5 people walking around with walkie talkies looking really really silly....I have never experienced a more unprofessional unorganized establishment in my life. When a customer has to tell the service provider what's wrong with the car, something is seriously wrong. time is money and you have wasted enough of my time. I will never recommend Dublin Chevy to anyone and I will never be a customer again. More