Dublin Buick GMC Chevrolet Cadillac

Customer Service It was great. All were very personable and customer service The ease in applying for the car loan on line to the finance process was seamless. Bi It was great. All were very personable and customer service The ease in applying for the car loan on line to the finance process was seamless. Big shout out to Kash , Alicia and Luis More

Excellent attentive customer service Very friendly and helpful. Construction was underway on the service area, but they take the time to physically walk you through each area and ensure t Very friendly and helpful. Construction was underway on the service area, but they take the time to physically walk you through each area and ensure that your needs are met. Service was quick and thorough, and the experience was pleasant. More

Fantastic! Infiniti Servic Department always gets 5 stars!!! I've been an Infiniti Service customer for 3.5 years, and I've been so impressed and lucky to have them take care of my car! I know when I bring it i I've been an Infiniti Service customer for 3.5 years, and I've been so impressed and lucky to have them take care of my car! I know when I bring it in, my issues will be addressed and that I'll get honest feedback of what my car needs or what can wait until the next visit. Communications is very important to me, and Ander has been there every step of the way! He calls/texts me to keep my updated, or if something else popped up in the inspection that I should know about whether it's severe or not, he let's me know. I know I can easily contact him with a question or to set an appointment, and even when he is not there, he's ready for me! Example: I mentioned to Ander the previous week that I wanted to drop my car off on 7/30 @ 4pm for a long-need sub frame replacement, but he was not at work on 7/30... He let the tech know that I was coming and the tech was prepared for me and I had my car back the next day! Meanwhile, Bobby Victorino took care of me when I arrived, dealt with the paperwork, loaner and handed off the work to the tech. The tech started disassembly on 7/30 in the evening, and installed the unit on 7/31. That's a well-oiled machine of an organization!!! Thank You!!! More

Your service writer has great customer service skills and made me feel like a valued customer. The work was done on time and to my satisfaction. Dublin Chevrolet has always exceeded my exceptions. I will and made me feel like a valued customer. The work was done on time and to my satisfaction. Dublin Chevrolet has always exceeded my exceptions. I will continue buying cars and have my vehicles serviced there. More

Dublin Infinity Service Lincoln was great - he was on top of exactly what we needed for service, accommodated all requests, and made sure we were minimally impacted by length Lincoln was great - he was on top of exactly what we needed for service, accommodated all requests, and made sure we were minimally impacted by length of service by providing a comparable loaner. Thanks Lincoln! More

Great customer service Our service manager Michael (don’t recall his last name) was friendly and patient and thorough. All the staff was tolerant of my children. Space was c Our service manager Michael (don’t recall his last name) was friendly and patient and thorough. All the staff was tolerant of my children. Space was clean and bright. More

Q50 service This is my third Infiniti. One of my main reasons for staying with Infiniti is the service department. They’re knowledgeable and extremely helpful. This is my third Infiniti. One of my main reasons for staying with Infiniti is the service department. They’re knowledgeable and extremely helpful. I’m by no means a “car” person, I’ll ask questions, they never talk down to me. They make sure they’ve answered all of my concerns/questions. More

Great Customer Service My service advisor, Lincoln Haven provided great customer service. He offered a loaner rather than my having to wait to see if additional maintenance/ My service advisor, Lincoln Haven provided great customer service. He offered a loaner rather than my having to wait to see if additional maintenance/repairs would need to be done on my vehicle. Lincoln was very informative with his responses to my service questions. More

RELIEVED! Louis Lanza and the team at Dublin Chevrolet fixed my Colorado Diesel so I have peace of mind when taking my grandchildren camping next week. Th Louis Lanza and the team at Dublin Chevrolet fixed my Colorado Diesel so I have peace of mind when taking my grandchildren camping next week. The “check engine” light kept coming on and the technician was able to run down the issue and fix it. The tech guy was even able to explain it to me enough that I got the idea what was wrong with the oxygen sensor system. Being a retired teacher, I am not rolling in clover, and was even further delighted to find out that the repair was under warranty and I did not need to raid the meager piggy savings bank to fix the problem. The whole event was a big relief, to say the least, and will go a long way to bring me back to Dublin Chevrolet for service again. More

Profession and Prompt Very professional and prompt. Every time that I have brought my car in, they have been very quick turning it around. Important to not waste the cust Very professional and prompt. Every time that I have brought my car in, they have been very quick turning it around. Important to not waste the customer's time. More