Dublin Buick GMC Chevrolet Cadillac

Worst Experience for the second time Very bad customer service - Their sales, service and front desk system is broken - Had trouble getting a loaner car for the second time even though i Very bad customer service - Their sales, service and front desk system is broken - Had trouble getting a loaner car for the second time even though i had scheduled the appointment 2 weeks later, left notes to the customer call rep and combined my service with auto butler. Poor communication and coordination - Left by car at 8:50 AM, till 4:50 PM did not receive any call. I called them and they asked me to come and pick up the car. When I went to the center, to my surprise they said there is no paper work and asked me to come, pick the next day. So had to return back the next day. since I had purchased the service along with the car, I feel I am struck with this center. More

They work to make you happy We had a few issues this visit, but the service personnel worked with us to ensure we were ultimately satisfied. We will return if we purchase anothe We had a few issues this visit, but the service personnel worked with us to ensure we were ultimately satisfied. We will return if we purchase another car from this dealership. More

Regular Maintenance 2006 Pontiac Torrent Been taking my Torrent to this dealership since 2006. Ernie Avalos has been absolutely fantastic. Car runs like the day I bought it. Service departm Been taking my Torrent to this dealership since 2006. Ernie Avalos has been absolutely fantastic. Car runs like the day I bought it. Service department makes it so easy to drop off and pick up both the Pontiac and my Chevy Cruze. I am extremely satisfied with the level of service I have received over the past 13 years. More

Outstanding We have our 2011 Lacrosse and our 2016 Chevy Colorado serviced at Dublin Buick, and have since we purchased them new. They are always thorough and pro We have our 2011 Lacrosse and our 2016 Chevy Colorado serviced at Dublin Buick, and have since we purchased them new. They are always thorough and professional. We like to deal with Ernie Avila as he has always been very fair and professional. More

Great service Lincoln Haven was so accommodating when I was in a bind. He made sure our AC was fixed quickly since we had a long car ride ahead of us with three bo Lincoln Haven was so accommodating when I was in a bind. He made sure our AC was fixed quickly since we had a long car ride ahead of us with three boys and three dogs. Shuttle drivers were also very prompt. More

Purchase Experience of new Bolt Roy was honest, straight talker, and clear from the beginning. He new I was shopping around and provided what he could offer in a timely fashion. H Roy was honest, straight talker, and clear from the beginning. He new I was shopping around and provided what he could offer in a timely fashion. He beat the others by a good margin. The process for completing the purchase and financing was smooth and easy. He did a fantastic job with the overview of the car. More

Past experience was better Overall good service, just spoiled by Ander in the past. Surprised I have to schedule an appt now for an oil change, even though it still says drop in Overall good service, just spoiled by Ander in the past. Surprised I have to schedule an appt now for an oil change, even though it still says drop in’s welcome. More

Best car buying experience ever! You know those times you have to go into the dealership, negotiate the deal, wait around for 2 hours, and then sign the paperwork... all the time wond You know those times you have to go into the dealership, negotiate the deal, wait around for 2 hours, and then sign the paperwork... all the time wondering why this has to take so long? Well none of that here with my experience. Worked with Eugene Andreyenko, the Internet Sales Manager, over phone and email while I was at work. Got the price I wanted, financing approval, and then they brought the car to me down in south San Jose where I signed the necessary paperwork upon receiving the keys to my new car. Why can't all car buying experiences be this way? Thanks Eugene and Dublin! More

David Price is amazing Hey I called 6-7 Chevy dealers who all seemed to be dishonest. David is an honest and professional sales MAN. I will recommend him to anyone looking Hey I called 6-7 Chevy dealers who all seemed to be dishonest. David is an honest and professional sales MAN. I will recommend him to anyone looking for a Chevy, GMC, Cadillac vehicle. More

Service with Louis Lanza Louis was nothing short of amazing throughout the process. I was handed to over to him by Seth who sold me my truck as I grew frustrated trying to sch Louis was nothing short of amazing throughout the process. I was handed to over to him by Seth who sold me my truck as I grew frustrated trying to schedule a service appointment. Seth took care of everything align with Louis, I had my truck back in 2 days with all the issues resolved. I will now only deal with Louis as he has shown me what a true service advisor should be. Thank you again Louis! More