Dublin Buick GMC Chevrolet Cadillac

Great Service Jesse, who was my service advisor was GREAT! My only disappointment was when Jessse asked me to go sit in the waiting area because he had a couple of Jesse, who was my service advisor was GREAT! My only disappointment was when Jessse asked me to go sit in the waiting area because he had a couple of other customers before me. While waiting i was thirsty and i saw a small refreshment counter for coffee or refrigerated bottles of water so i went a got a bottle of water and a female employee who was learning about the coffee maker turned to me and RUDELY said ‘ SURE, JUST TAKE A WATER!’ More

Service Love my SRX, but I have defective headlights, I purchase the car in NV and Cadillac will not replace them under a California class action suit , what Love my SRX, but I have defective headlights, I purchase the car in NV and Cadillac will not replace them under a California class action suit , what is the difference does where I purchased the SRX , my headlights are defective and a hazard to drive the car. The reimbursement is $1600, how do I get these replaced???? More

Service repair at Dublin Chevrolet. My air conditioner was not functioning properly. When I got it back from repair it ran like new! The Chevy service team did a great job. Special reco My air conditioner was not functioning properly. When I got it back from repair it ran like new! The Chevy service team did a great job. Special recognition to Service Advisor LUIS LANZA. My 26 year old Chev Z71 pick up is my pride and joy. The dealership goes the extra mile to treat it as such which is why I continue to bring my baby back for service and repair. More

Started strong, ended in frustration I was greeted enthusiastically and checked in expeditiously. I came in for an oil change but was informed I was due for a 45,000 mile service at the a I was greeted enthusiastically and checked in expeditiously. I came in for an oil change but was informed I was due for a 45,000 mile service at the astounding cost of $1,700. I agreed to the service and was told that I would be called with an update and if I would need to rent a car. At 4:15pm I hadn’t heard from anyone and called to get an update. I was on hold for 15 min and the rerouted to the main service office. They had no update information and said they would leave a message for my service rep to call me back. I waited another half hour and called back again as both the service center and the car rental place closed at 6pm. I was again on hold for 15 minutes and hung up and called the main number again. I complained about my frustration in reaching my service rep and whether or not I needed to rent a car. I was finally transferred to my rep who told me my car was now ready. The time was 5:40pm. While all the work was completed, the lack of communication and the difficulty in speaking with someone was very frustrating. More

Dublin gmc reputation I purchased a new Yukon from Dublin gmc I spent 100k with this vehicle . I purchased few accessories so nice lady her name was Michelle call me to se I purchased a new Yukon from Dublin gmc I spent 100k with this vehicle . I purchased few accessories so nice lady her name was Michelle call me to set up a appointment . The day came for service appointmenti took vehicle in. And my service advisor Ernie he was excellent from beginning to end . But my bad experience was at time of rental papers work and at time of payment. This cashier name Jewels’s had bad attitude towards doing her job and towards advisor, she stated REALLY , but she had headphones in her head so threw them in the corner. So entire rental process she had bad attitude and end she made fewer suggestions that I would not consider appropriate as business owner . That can cause business impact with this type of treatment. She didn’t not change her attitude at time of pick up my vehicle,”. More

Infinity I have been going to infinity service 15 years always have had over and above service Michael has taken of me most of those years I have also had grea I have been going to infinity service 15 years always have had over and above service Michael has taken of me most of those years I have also had great service from Ander. ... only time I was unhappy was when you moved to Livermore More

Service on my 2018 Silverado was a piece of cake at Dublin C hevrolet thanks to all involved for making a smooth painless oil change tire rotation auto butler appointment . The level of service and quality of hevrolet thanks to all involved for making a smooth painless oil change tire rotation auto butler appointment . The level of service and quality of work is outstanding thank you so much . More

great friendly service The ability to communicate with my service agent through text was great. He was always very responsive. Also the courtesy shuttle is fantastic.Promp The ability to communicate with my service agent through text was great. He was always very responsive. Also the courtesy shuttle is fantastic.Prompt and courteous. More

Great Service Great service equals a car well taken care of & a safe car & a safe car equals trust in Dublin Chevrolet service center. My Chevy Sonic is very well Great service equals a car well taken care of & a safe car & a safe car equals trust in Dublin Chevrolet service center. My Chevy Sonic is very well taken care of, serviced & receives ongoing maintenance at Dublin Chevrolet to keep it running smooth & safely. Thank You Dublin Chevrolet. More

Great experience Michael was very helpful, prompt and efficient. He double checked everything, made sure I am aware of all current and future concerns. I left felling Michael was very helpful, prompt and efficient. He double checked everything, made sure I am aware of all current and future concerns. I left felling well taken care of. More