
Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
Filter Reviews by Keyword
By Type
1,750 Reviews of Dublin Buick GMC Chevrolet Cadillac
Auto Service I love Dublin Infiniti. Great employees, very professional, excellent service. I've never had any problems with them. They will always be my choice f I love Dublin Infiniti. Great employees, very professional, excellent service. I've never had any problems with them. They will always be my choice for service More
Very pleasant atmosphere I like the professionalism Great. ..........,... xxx. I sat and waited for my car. I was very comfortable and the job was very quick. No was very professional and pleas Great. ..........,... xxx. I sat and waited for my car. I was very comfortable and the job was very quick. No was very professional and pleasant to work with. More
Oil Change Service advisor was awesome and friendly My only comment is you need a true express lube service. I simple oil change is suggested to walk in but arr Service advisor was awesome and friendly My only comment is you need a true express lube service. I simple oil change is suggested to walk in but arrived about 8:30 am and had to wait 90 minutes. More
Terrible experience. I had a 11 1m appmt. The place was packed. I was relegated to the back of the schedule. I guess because many of people had newer cars brought in for s I had a 11 1m appmt. The place was packed. I was relegated to the back of the schedule. I guess because many of people had newer cars brought in for services. Cars apparently from other dealers. I have been a customer of Infiniti since 1994 and same for Hiedrick. (Lexus) I bought two Infiniti"s but I will not purchase any autos anymore. If it was not for Micheal Troche I would still be waiting for the minor service I had scheduled. As it was I did not get my car serviced until 2 pm. Even though I Kept asking for status of service. Totally unacceptable!This was the first time I experienced such a delay. It won't happen again as I will take my cars elsewhere for service. I don't know the cause of this chaotic situation but nowhere did I see any management supervision attempting to resolve an apparent business problem. Again my Thanks to Michael Troche . for ultimately resolving my problem. . More
7:27pm I went to Dublin Cadillac for a recall,as always I ended up leaving with a big smile after all the work was performed,Michael grey its an awesome serv I went to Dublin Cadillac for a recall,as always I ended up leaving with a big smile after all the work was performed,Michael grey its an awesome service advisor he explained to me step by step about everything that need it tobe done with my SUV, More
Excellent as usual Dublin Cadillac always has the best service. I buy these vehicles just so I can go to this location for service. I tell all my friends and family abou Dublin Cadillac always has the best service. I buy these vehicles just so I can go to this location for service. I tell all my friends and family about them. More
Professional & Efficient I did not have a lot of time I knew what I wanted They didn't wasted any time trying to up sale me They completed everything I asked for I did not have a lot of time I knew what I wanted They didn't wasted any time trying to up sale me They completed everything I asked for More
First service Pretty busy - line at 7 but they got me processed in reasonable time. Decent facility (coffee so so) but nice staff. I'll go back Pretty busy - line at 7 but they got me processed in reasonable time. Decent facility (coffee so so) but nice staff. I'll go back More
Dealership damaged my vehicle The vehicle I was purchasing had a dent in it. The guy who takes out the dents got the dent out but scratched up my window. The salesman who sold me t The vehicle I was purchasing had a dent in it. The guy who takes out the dents got the dent out but scratched up my window. The salesman who sold me the car tell me he would talk to the sales manager about fixing the scratches in the window. A month later I'm still trying to get my window fixed. They haven't even bothered to call me even though I have stopped by their dealership twice. I feel like they are avoiding me none of they made the sale. Now I'm stuck with a scratched up window that they actually did after I purchase the vehicle. No one has called me regarding this matter. Poor follow up customer service More
Regular service As I would be waiting for my car, it was put ahead of a couple of others...was told it would take two hours but was done in 1.5 hours. Great job, frie As I would be waiting for my car, it was put ahead of a couple of others...was told it would take two hours but was done in 1.5 hours. Great job, friendly staff. I have bought and serviced my cars here for years. More