Downey Hyundai - Service Center

Waiting time very very long I won't go there again service bad lot of people complaining service bad lot of people complaining More

Dealership has been friendly efficient and what I like most is if I have any concerns they go out of their way to try to meet and resolve my concerns most is if I have any concerns they go out of their way to try to meet and resolve my concerns More

Everything went fine. The wait time was a little long. But looks like you’re a very busy place. The wait time was a little long. But looks like you’re a very busy place. More

Sorry but Mr Mario needs to be more professional and kind he doesn’t help and doesn’t have to get angry I’ve bought two car at Downey Hyundai Dealer and I’ve never had problem it’s the second time he attende he doesn’t help and doesn’t have to get angry I’ve bought two car at Downey Hyundai Dealer and I’ve never had problem it’s the second time he attendeds to me and it’s the sa More

It is always neat and clean, they have coffee and goodies too! Free Wi-fi too! Free Wi-fi More

The times I have gone to service me vehicle I spend less than 20 minutes to pick up or to check in. My vehicle has been washed the couple times I have gone and it has saved me a trip to the car wash so I de than 20 minutes to pick up or to check in. My vehicle has been washed the couple times I have gone and it has saved me a trip to the car wash so I definitely appreciate that. Everyone there is nice and the energy there is always good More

Mario was my service agent and he was awesome! I was a bit overdue for my first service appointment due to my low mileage. Mario took great care of me and even arranged for a Lyft ride to my hair I was a bit overdue for my first service appointment due to my low mileage. Mario took great care of me and even arranged for a Lyft ride to my hair appointment. Car was ready in under two hours and washed! More

Great service, very attentive to customers, kept checking in with me with updates on my vehicle in with me with updates on my vehicle More

Absolutely terrible, no respect for others time employees were great. Management was absolutely terrible. Management can care less about anything but their bottom line.. were great. Management was absolutely terrible. Management can care less about anything but their bottom line.. More

Mostly very, very friendly people. But not necessarily good at listening: I signed a lease one week before. I called ahead and made an appointment for all of the factory stickers to be But not necessarily good at listening: I signed a lease one week before. I called ahead and made an appointment for all of the factory stickers to be removed, and for the car to be washed - my salesman had run out of time as my paperwork finished near closing time. So the car had a bunch of stickers meant to be removed before delivery, and was pretty dusty outside. So, I drove nearly 50 minutes there and over an hour back, and waited about 1-3/4 hours ... and they washed the car. I'm not sure a single one of about over a dozen white stickers were removed from: the dash display, the visor mirrors, the vanity light above the passenger mirror, a few on the front m=bumper, on the non-driver's interior door pulls, rear air vents, and multiple on the steering wheel controls, and so on. When they told me it was ready, I had another appointment to go to, so I didn't even bother to tell them that all the factory stickers (white and clear) were still all over the car. They were great about providing a Lyft to take me to a nearby mall so that I could wait / work in comfort there. This was all complimentary. I just wish I didn't then have to spend another half hour More