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Downey Hyundai - Service Center

Downey, CA

4.2
2,361 Reviews

2,361 Reviews of Downey Hyundai - Service Center

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August 19, 2025

all are very helpful but I will be honest, if my car had only 940+ miles and its in great condition why do the 1st maint already. Did it really need it, could I have been told not to use it yet?🤔 More

by mmaguirre2004
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica barajas
Aug 19, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa More

by IVETTERODDA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravi Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Malhotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Victor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

Buenas atencion del personal. cumpliendo con las fechas prometidas para entregar el trabajo ,esperando este haya sido eficiente y no tenga problema con el funcionamiento del carro More

by hernap
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

Enjoyed the purchase experience. No pressure experience . Mohamad was the best great follow through on every aspect of the sale. More

by jackson.ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Malhotra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Machado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 16, 2025

The staff is friendly, efficient, and extremely professional. They good job on my vehicle, and their waiting room is comfortable. More

by BAS.HEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
Aug 17, 2025 -

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

Salesmen should really know about the cars they sell. So much misinformation to give someone. More

by Ren B
Recommend Dealer
No
Employees Worked With
IBRAHIM
Aug 18, 2025 -

Downey Hyundai responded

Thank you, Ren, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

Haciel went above and beyond with her customer service. Would 10/10 recommended. Will return More

by Patty_9352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haciel Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

Sales person who checked me in was great and knowledgeable and very professional I would recommend to any person who needs maintenance on their vehicles. More

by davidgarcia1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza Farhat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta More

by CYSTALPISTOL360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Victor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

Very Gooooooooooood very good very good very good very good job very much and follow with More

by JUNCHOI72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Aug 16, 2025 -

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.