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Downey Hyundai - Service Center

Downey, CA

4.2
2,314 Reviews
Call Service Center (562) 231-0100

2,314 Reviews of Downey Hyundai - Service Center

Sort by
August 01, 2025

Friendly and knowledgeable. Got an Ioniq 5 from here after doing extensive research in the car, and Moussa demonstrated aspects of the car that I didn’t know about. Was impresse More

by alexl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Tajaddini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Awada
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Aug 01, 2025 -

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 31, 2025

Used a dirty rag that wasn’t washed to clean my windows and left bad dirt streaks. More

by babyhildaandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Lizarde
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 31, 2025

Very fast service and Haciel has great customer service . I would highly recommend Downey hyundai. More

by michelleramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haciel Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 30, 2025

Mario was really helpful and also the lady by the coffee I didn't get her name . Everyone was nice More

by deanthonywilson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Victor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
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Jul 30, 2025 -

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 30, 2025

Chris and dealership have always given me friendly kind service And have gone out of their way to assist me while I'm recovering from a major surgery More

by EARL261
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 30, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 30, 2025

The people who work at this dealership are friendly and helpful . I trust getting my car serviced here. More

by ANDREW.GONZALEZ1095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Madrigal
Report | Print
Jul 30, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 30, 2025

Everything was fast and easy no pressure to buy and the personal was knowledgeable about their cars. More

by mmiam1953
Recommend Dealer
Yes
Employees Worked With
Moussa Awada
Report | Print
Jul 30, 2025 -

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 29, 2025

I recently moved to the LA area and was looking to get a 75,000 mile inspection and oil change completed. Downey was the only dealership in the area with up front service pricing and I really appreciated th More

by elia13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madrigal, Marlen
Report | Print
Jul 30, 2025 -

Downey Hyundai responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 29, 2025

This specific dealership works with you and is quick to solve any of your vehicle concerns. They have great customer service. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haciel Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 28, 2025

Mario, did an excellent job meeting my needs and communicating all results. This was an exceptional experience. More

by mnkycara
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario- Service Department
Report | Print
Jul 28, 2025 -

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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