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Downey Hyundai - Service Center

Downey, CA

4.2
2,361 Reviews

2,361 Reviews of Downey Hyundai - Service Center

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August 23, 2025

Excelente and friendly attention to the customer thanks for have update the recalls I appreciate that More

by JLRUANO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Aug 23, 2025 -

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 23, 2025

Muy atentos serviciales un equipo excelente te ayudan y te explican todo lo que uno les pregunta o dudas que uno tienen son excelentes en todo More

by Angelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Aug 23, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 23, 2025

Mario was very excellent! He went above and beyond to address our concerns. Followed up and took care of our needs. We will keep coming back if the service provided would be t More

by menaze26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Aug 23, 2025 -

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 23, 2025

Great experience with the service department! Everyone was friendly and professional, and they made sure I understood every step of the process. They got my car back to me quickly and in perfect More

by MIKEBAITIEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Tajaddini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haciel Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 22, 2025

El lugar está bien pero falta una persona que hable español a mi siempre me toca alguien que no habla nada de español yo hablo inglés pero prefiero tener alguien con mi mismo idioma para entender mejor More

by alexandra.aqp96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 23, 2025 -

Downey Hyundai responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 22, 2025

Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More

by rzapata7707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Victor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 22, 2025

Went in for 3 recalls. Only 2 cleared and advised I would be called when part for pending recall. No call to date? More

by GDZIBDIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose in repairs
August 21, 2025

I called a few Hyundai dealerships and when i called Downey i knew they were the ones i can take my car too! Every other Hyundai i called were not very helpful… and when i called Downey service Alainea More

by Aaron c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony service advisor
Aug 21, 2025 -

Downey Hyundai responded

Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 20, 2025

Rosemary was quick and professional in scheduling and was able to get me in ASAP. Jose explained to me my options and walked me through the process. He was very professional and knowledgeable and I appreciat More

by fionajane
Recommend Dealer
Yes
Employees Worked With
Rosemary for scheduling and Jose in Service
Aug 20, 2025 -

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 20, 2025

Your advisors need to work on calling your customers when vehicle is ready . No communication by your staff More

by VILLEGAS1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 21, 2025 -

Downey Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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