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Downey Hyundai

Downey, CA

4.2
5,152 Reviews

7550 Firestone Blvd

Downey, CA

90241

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5,152 Reviews of Downey Hyundai

September 27, 2026

My issue is when I went to pick up my vehicle, I was told it was ready for pickup at Noon and when I arrived it took over 45 minutes to get my vehicle, the manager saw me and didn't even ask if there was any More

by CLOPEZ0923
Recommend Dealer
No
Employees Worked With
My issue is when I went to pick up my vehicle, I was told it was ready for pickup at Noon and when I arrived it took over 45 minutes to get my vehicle
Oct 03, 2026 -

Downey Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 27, 2026

My issue is when I went to pick up my vehicle, I was told it was ready for pickup at Noon and when I arrived it took over 45 minutes to get my vehicle, the manager saw me and didn't even ask if there was any More

by CLOPEZ0923
Recommend Dealer
No
Employees Worked With
My issue is when I went to pick up my vehicle, I was told it was ready for pickup at Noon and when I arrived it took over 45 minutes to get my vehicle
Oct 03, 2026 -

Downey Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 27, 2026

Before I put off the lot with my car, there was a leak in the water was tinted brown ever since my car been having a leak in two days ago the leak was way too big and left a big stain on the floor and I resc More

by Cmadelen02
Recommend Dealer
No
Employees Worked With
Finance manager
Oct 03, 2026 -

Downey Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 26, 2026

She is an excellent person. She explains me all I ask her Wonderful, nice, kind More

by Angelica
Recommend Dealer
Yes
Employees Worked With
Monica
Sep 26, 2026 -

Downey Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 26, 2026

Muy atentos y serviciales dan todas las respuestas que uno pregunta amablemente buen servicio muy buen equipo que tienen More

by Angelica
Recommend Dealer
Yes
Employees Worked With
Excelente
Sep 26, 2026 -

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 26, 2026

They were quick to order my parts. Flexible with my scheduling. They even allowed me to drop off my vehicle before my appointment time! More

by CAPOSTOL86
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 26, 2026 -

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 24, 2026

Always a good experience Monica is very attentive and helpful .she is very knowledgeable and super friendly More

by LAUNDRYADVISORS23
Recommend Dealer
Yes
Employees Worked With
Monica in the service department
Sep 25, 2026 -

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 24, 2026

Had issues with the car after purchase within two days communication with service and between departments made me feel like I was not valued as a customer. It was just the sale. More

by MALVIN.HAWKINS
Recommend Dealer
No
Employees Worked With
Carlos
Oct 03, 2026 -

Downey Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 24, 2026

They gave me my cat while one tire had lost a weight. When I drove in the freeway my steering wheel shook violently More

by SGONZALEZ2301
Recommend Dealer
No
Employees Worked With
I dont know the mechanic that rotated my tires.
Oct 03, 2026 -

Downey Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 23, 2026

It was a mobile service for oil change. Very easy and efficient job Great service More

by EYVERDCONTRERAS
Recommend Dealer
Yes
Sep 24, 2026 -

Downey Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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