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Downey Hyundai

Downey, CA

4.2
5,152 Reviews

7550 Firestone Blvd

Downey, CA

90241

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5,152 Reviews of Downey Hyundai

October 31, 2026

1st vehicle service take more than 4 hours for just replace the oil and filter. Also two additional complaints requested during the appointment booking over the phone wasn't resolved or at least pu More

by leandroperesoliveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxxxxxxx
October 15, 2026

Less than expected I had a coupon for oil change and tire rotation- they declined to rotate the tires. Dealership was more interested in buying my car for cheap rate rather than addressing the issue I can th More

by waseemsafiri
Recommend Dealer
No
October 15, 2026

I really liked that Tony took the time to review what my car needed. In addition, he was friendly and kept me updated w my car's status. Lastly, it was close ti my work and my car was done before the end of More

by nadiacrobles
Recommend Dealer
Yes
Employees Worked With
Tony
October 14, 2026

Great vibes good atmosphere with service rep Chris I appreciate him for everything he did & washing my car More

by ROBYNJSCOTT90
Recommend Dealer
Yes
Employees Worked With
Chris
October 11, 2026

Asked Hyundai Downey whether they could beat Tustin’s $0 down / $820/mo on an Ioniq 5. They said “something we can beat for you.” In person, their best was $4k down / $827/mo, about $4,400 worse over 60 mon More

by Herve Ceresetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Claudia
Oct 16, 2026 -

Downey Hyundai responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 10, 2026

Great experience process went smooth. Didn't haven't to spend hours searching for a car, they knew just what I like. More

by dkbanda90.12
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 11, 2026 -

Downey Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 09, 2026

Excellent customer service. Communication was clear, timely, and professional, which made the entire process smooth and stress-free. I really appreciate the effort he put into m More

by vickyleeng
Recommend Dealer
Yes
Employees Worked With
George Nino
Oct 09, 2026 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 09, 2026

I came in for some required work and a tire rotation. They tried to upsell me on an alignment, which I didn’t need, and later tried to sell me a set of tires I also didn’t need. Other than that, everythi More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
Oct 09, 2026 -

Downey Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 08, 2026

Great customer service Staff welcome me xxx soonest I got there they are really polite, they answer all my questions , Dealer was really clean More

by Irene199160
Recommend Dealer
Yes
Employees Worked With
Don't re
Oct 08, 2026 -

Downey Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

October 08, 2026

Very professional service and friendly Nice workers very clean dealer ship And I like a lot my Hyunday Tucson More

by JAVIMODE31806
Recommend Dealer
Yes
Oct 08, 2026 -

Downey Hyundai responded

Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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