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Downey Hyundai

Downey, CA

4.2
5,152 Reviews

7550 Firestone Blvd

Downey, CA

90241

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5,152 Reviews of Downey Hyundai

September 23, 2026

they tried to overcharge me , no accountability, no one gave me a customer service experience More

by rodriguez.angela0412
Recommend Dealer
No
Employees Worked With
christine romero
Sep 28, 2026 -

Downey Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 22, 2026

Fast, professional, courteous, happy, clean! ???? Easy and flexible to schedule my appointment for car maintenance. More

by Carlos P Mojica
Recommend Dealer
Yes
Employees Worked With
Many people at the auto service desk area.
Sep 22, 2026 -

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 21, 2026

Got the job done. Excellent service Helped me in every way possible. Came in wanting something specific and I got it. Excellent service More

by joses23.j23
Recommend Dealer
Yes
Employees Worked With
Carlos Duran
Sep 21, 2026 -

Downey Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 20, 2026

Sales person didn't bother sharing features of the car we purchased! Dealership lights were out and doors were locked before we could drive away. Will NEVER return to this dealership for maintenance servic More

by Uncle Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 28, 2026 -

Downey Hyundai responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 20, 2026

It was okay. WiFi didn't work but they had the tv on It was okay More

by ALBERT.VGOMEZ7
Recommend Dealer
Yes
Sep 25, 2026 -

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 19, 2026

I had a appointment for oil change at 4:15pm. I got to the service department around 3:45pm. It took over 2 hours. My time is valuable. Everyone was nice it just took to long. More

by roshal614
Recommend Dealer
No
Sep 28, 2026 -

Downey Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 19, 2026

Helpful, clear with costs and accommodating. Very positive. Explained the process and the expectations of the issue I brought my car in for. More

by MCALALO005
Recommend Dealer
Yes
Employees Worked With
Cristian Estrada
Sep 19, 2026 -

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 19, 2026

The service at this dealership has declined. The intake person was rude and not welcoming. She looked like she didn’t want to be there and she made it obvious. My car had been ready for an hour More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name of the intake employee
Sep 28, 2026 -

Downey Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 19, 2026

Todo el personal es muy servicial y atento. Tony Perez me atendió y su servicio y atención es excelente 👌. Agradezco la atención y el buen trato de su Director. Muy contento con el servicio. More

by HENRIQUESO550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perez.
Sep 19, 2026 -

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 19, 2026

Unsatisfactory I didn't feel like serviceadvisor care much about my car problem No more No more More

by Luisaleman503
Recommend Dealer
No
Sep 28, 2026 -

Downey Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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