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Downey Hyundai

Downey, CA

4.2
5,152 Reviews

7550 Firestone Blvd

Downey, CA

90241

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5,152 Reviews of Downey Hyundai

August 03, 2026

I already described it only few days ago I think that place is really good, the service was very nice and welcoming. It was easy to talk to everyone, and the cashier was very friendly. I really recommend More

by rasec0225
Recommend Dealer
Yes
Aug 04, 2026 -

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 02, 2026

Went well As expected Was treated well Don't have much more to say at this time More

by ronigabe5480
Recommend Dealer
Yes
Employees Worked With
A female don't remember her name
Aug 02, 2026 -

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 02, 2026

Great customer service Maria was knowledgeable, and nice. Your shuttle service made it convenient your driver was pleasant 👍🏽 More

by LORRAINE.ROMO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alainea Butler
Aug 03, 2026 -

Downey Hyundai responded

Thank you for your kind words! We're happy to hear Maria provided excellent service and that our shuttle made your visit more convenient. We appreciate your business! If you ever need anything, please feel free to contact us at 562-231-0100.

July 31, 2026

Car was delivered to my home. Never met Ben. Car wasn't exactly 100% prepped properly. Elastic cord under one seat, some protective plastic on trim still, a tremendous amount of w More

by CRAIGDMACAULAY
Recommend Dealer
Yes
Employees Worked With
Ben Tajaddini, Ben Tajaddini
Jul 31, 2026 -

Downey Hyundai responded

Thank you for your feedback. We're sorry the vehicle wasn't fully prepared prior to delivery and apologize for the inconvenience. Thank you for bringing this to our attention and for sharing your feedback. If you need anything, please don't hesitate to contact us at 562-231-0100. We're here to assist.

July 31, 2026

My guarantee is bad When I buy the car she tell me I have 3 years service More

by ARTUROTC8
Recommend Dealer
No
Jul 31, 2026 -

Downey Hyundai responded

Thank you for your feedback. We're sorry to hear about the confusion regarding your service coverage. We understand how frustrating this can be. Please feel free to contact us at 562-231-0100, and we'll be happy to review your service plan and assist you.

July 31, 2026

I appreciate that you guys reached out and helped us out with an almost forgotten situation with the paint claim and got done for us fast and easy thank so much Downey Hyundai. Thank you Ruiz family. More

by ANGEL-RUIZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou
Jul 31, 2026 -

Downey Hyundai responded

Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 31, 2026

No me gustó el trato de cliente fatal La mujer que me atendió muy mal carácter me habló mal More

by vicky55807784botzoc
Recommend Dealer
No
Employees Worked With
No
Jul 31, 2026 -

Downey Hyundai responded

Thank you for sharing your experience. We're very sorry to hear that you were treated in a manner that did not meet your expectations. We sincerely apologize for your experience and appreciate you bringing it to our attention. If you need anything, please feel free to contact us at 562-231-0100. We're here to assist.

July 30, 2026

Spoke with Customer Care phone number also. Claimed to rotate my tires and charged me for it but the work was not done. Also claimed to inspect tires and that was apparently not done either..th More

by SCOTT1314
Recommend Dealer
No
Employees Worked With
Spoke with Mgr Angel but did not attempt to resolve the very poor service issues and false work claims.
Jul 31, 2026 -

Downey Hyundai responded

Thank you for your feedback. We apologize for your experience and the concerns regarding your tire service and follow-up. We appreciate you bringing this to our attention. Please feel free to contact us at 562-231-0100 so we can further assist you.

Aug 01, 2026 -

SCOTT1314 responded

I’m sure you are really are sorry. That’s why you refused to deal with the situation and have refused to credit my card back for not doing the work but charging me for it. I’ve lost all trust in Downey Hyundai and I will tell others the same thing. I also could have been seriously injured due to Downey Hyundai’s negligent actions. Claiming to inspect items/tires and not doing so.

July 30, 2026

Not bad service. Freindly and kept me updated regularly. Just be careful with inspection report. Some items are listed as recommended maintenance without actually bei More

by PYROPUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Service
Jul 31, 2026 -

Downey Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 30, 2026

Used their mobile service. Apparently I was one of their first customers. Very fast and efficient as they came to my workplace and all I had to do was give them my keys. If you More

by kennylee1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soto, Tony
Jul 30, 2026 -

Downey Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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