Downey Hyundai

Service customer service with Monica,Cristain& Jordan was superb.Same day service was best for me. superb.Same day service was best for me. More

People are not hard to talk , very polite and friendly specially the cashier Keep up the good work specially the cashier Keep up the good work More

My Hyundai Downey experiences with reps Monica,Cristian,& Jordan were superb customer service.My c.s. with Carlos was not.I was told after car was 7 days @ site that prwindow would not go up.'It happens' Jordan were superb customer service.My c.s. with Carlos was not.I was told after car was 7 days @ site that prwindow would not go up.'It happens' More

I brought in our 2024 Hyundai Elantra for a recall but also asked if the team could look into an ongoing issue with the car losing power and having to get the vehicle jump started several times. We are le also asked if the team could look into an ongoing issue with the car losing power and having to get the vehicle jump started several times. We are leasing this vehicle from Harbour Hyundai in Lakewood. We've taken this vehicle to get tested for the failures from Harbour more than once and they claimed they couldn't find any issues with the vehicle. Chris at Downey Hyundai not only helped with the recall but the team was able to find the issue with the car battery and have it replaced! I think it's safe to say we trust Downey Hyundai much more the Harbour Hyundai! Thank you guys for helping us out and resolving this issue! You're THE BEST! More

Treat customer with respect, straight forward with pricing. Would recommend to all my friends who are interested in getting a Hyundai. pricing. Would recommend to all my friends who are interested in getting a Hyundai. More

Good customer service Good customer service great experience Would recommend to anyone Have a great day experience Would recommend to anyone Have a great day More

Easy to work with, very helpful What started as a not so good experience turned into one of the best I have had leasing a new car, would highly recommend good experience turned into one of the best I have had leasing a new car, would highly recommend More

Took my car for service and had to return to dealership the next day, so they could reset my maintenance indicator. Know have to return to dealerships again because they said there's a recall on the vehicl the next day, so they could reset my maintenance indicator. Know have to return to dealerships again because they said there's a recall on the vehicle. It should've been checked when it was brought in for service. More

Generic and non personable. I owned a Chevy previously and their dealership remembers you and the services you've received. I was irritated by the assistant not looking into the I owned a Chevy previously and their dealership remembers you and the services you've received. I was irritated by the assistant not looking into the system to gather information about previous services and wanted me to remember off the top of my head. In addition I had an appointment for service but still waited 20 minutes to be received. The inspection report was provided at the end of the service instead of during. Therefore, I could have adjusted what I got done that day. I felt like I was more of an irritant instead of a valued customer. More

Had to wait 3 days for my car to get serviced. Had to make several calls to the dealer to get satisfactory information Had to make several calls to the dealer to get satisfactory information More