Doug Smith Chrysler Dodge Jeep Ram

I bought a used Ram 1500 from these guys. I thought their service was great! Colby Snyder was straightforward. No high pressure sales tactics, and was absolutely professional during the entir I thought their service was great! Colby Snyder was straightforward. No high pressure sales tactics, and was absolutely professional during the entirety of the process. He even came in on his day off just to ensure that I was being treated well and that I was satisfied with the deal. I've also appreciated his continued follow-ups to make sure everything was going well. I'd highly recommend going to him (Colby) for anyone looking for an honest sales consultant that is attentive to your individual needs. I love my truck and am elated with the service I received. Thank you Colby and the Doug Smith team! More

Left my car for service for almost a month… I was told I could come and pick it up and caught some issues still unresolved. I now have my car back and one of the items is still not working. Worst service ev could come and pick it up and caught some issues still unresolved. I now have my car back and one of the items is still not working. Worst service ever! They really could care less if you get your wheels back or not. More

Our salesman was Javier, he was the best. And the financial person was great as well. It was easy to purchase our new Dodge Ram, no hassle and everyone was very friendly. Javier answered all And the financial person was great as well. It was easy to purchase our new Dodge Ram, no hassle and everyone was very friendly. Javier answered all our questions, helped with extras we wanted on the truck, even schedule us a loaner car since we were from out of town to use while our trailer hitch was being installed. More

Went to Doug Smith Ram in American Fork for a new truck. Javier my salesperson and Jeff the financial officer went above and beyond to help get me into a new full size truck. Javier honestly was the best s Javier my salesperson and Jeff the financial officer went above and beyond to help get me into a new full size truck. Javier honestly was the best salesperson I have dealt with in years. No pressure from him what so ever did everything in his power to make it happen. If I had a question he was quick to amswer. This is a great dealer no hassle and truthful. My family and I will be going back for our Jeep when it comes time. Hopefully Javier and Jeff will be there to help us with that deal as well. Thank you to Javier and Jeff for such a wonderful experience and thank you to everyone at Doug Smith Ram American Fork. More

I had a wonderful experience trading in a car for another used car here. My trade in had some electrical problems, but my salesman said not to worry about it, and gave me a really wonderful deal. They also used car here. My trade in had some electrical problems, but my salesman said not to worry about it, and gave me a really wonderful deal. They also held the car that I was interested in for several hours while I drove down from Salt Lake city so, that I could be sure it would still be there. This was my first time buying a car where I really felt that the dealer was more interested in treating me well than in making money. my salesman was Pedram, and he was really fun to work with. After this experience, I'll be doing more business with this dealership in the future. More

They do not honor the Jeep wave program here. Took them 6 hours to diagnosis bad rear window shocks (took me less than 5 seconds), continually refuse to do tire rotations, didn't put back all the Took them 6 hours to diagnosis bad rear window shocks (took me less than 5 seconds), continually refuse to do tire rotations, didn't put back all the screws to air filter after oil change, and the list goes on. This is all in less than 2 years. Worst dealership I have ever done business with. More

Doug Smith Autoplex is the only dealership I buy from. Andy was my salesman and he is the best of the best! I can't say enough good things about how helpful he was when looking for a car in my time of n Andy was my salesman and he is the best of the best! I can't say enough good things about how helpful he was when looking for a car in my time of need. 5 Star Sales and Service indeed. More

Never give them any business. They are absolute predators. They will sell any vehicle that they can. The know that the transmission will fail, as mentioned by the salesman, after They are absolute predators. They will sell any vehicle that they can. The know that the transmission will fail, as mentioned by the salesman, after I was walking out with less that 4K miles on a Jeep Sahara 2021 and the transmission fails and the best they can do is “we can make it drive able for 4 weeks while the parts come in and the engine warning light will be on”. Wow!!!! That is Doug Smith. More

Buying a car here is not an issue- getting a reliable car is the issue and getting them to take responsibility is a joke.. Brand new xxx right of the lot. Nothing but issues. Latest is a catalytic converter is the issue and getting them to take responsibility is a joke.. Brand new xxx right of the lot. Nothing but issues. Latest is a catalytic converter failure. car is less than 5 years old and wont pass emissions. Called service department about having it fixed let them know that the federal government says that manufactures has to cover this item.. No call backs brushing it off don't give a crap apparently. I have had cars for over 30 years and never had an issue with a converter. Next Jeep we buy is not going to be from this place for sure. More

Awesome experience. Not pushy and fair on trade in price. Brent Applegate helped us find the truck that we wanted and went out of his way to make sure we were taken care of. The entire staff was friendly and Brent Applegate helped us find the truck that we wanted and went out of his way to make sure we were taken care of. The entire staff was friendly and made us feel welcome. We felt like part of the family. More