Doral Volkswagen

I am a single mother that needs a reliable car that will provide safety for my children. In the past it has been a negative experience when purchasing a vehicle because I was not treated as an intelligent h provide safety for my children. In the past it has been a negative experience when purchasing a vehicle because I was not treated as an intelligent human being and the sales people were condescending. My experience at Esserman was totally different from that scenario. The sales person, Mr. Noel Perez, heard all my concerns and asked me intelligent questions in order to help me determine the right car for me. He was very courteous and professiomal and answered all my questioms about the car in terms I could relate to. My experience was very positive and I will refer him to all my friends. More

Our sales person was Fran Gonzalez. He was very professional and friendly. He made us feel very comfortable throught the whole deal. We're very happy. professional and friendly. He made us feel very comfortable throught the whole deal. We're very happy. More

After becoming frustrated with a couple outstanding issues on my car, I called VW corporate, then read the reviews on this site and changed to Esserman. I brought them problems that had been going on issues on my car, I called VW corporate, then read the reviews on this site and changed to Esserman. I brought them problems that had been going on for months and laid my frustrations on them. They were cooperative, helpful, friendly and most important: the car was fixed! More

The team at Esserman VW are extremely professional, knowledgable and just down right awesome. They provide a service unlike any dealer I have ever visited. I personally will never service or buy a car knowledgable and just down right awesome. They provide a service unlike any dealer I have ever visited. I personally will never service or buy a car any where else. Esserman for life....... More

I have Service all my vehicles in this dealer and I have been always pleased, they are knowledgeable, friendly, and treat you like family i am very happy to find this place and make this overall a very nice been always pleased, they are knowledgeable, friendly, and treat you like family i am very happy to find this place and make this overall a very nice experience (been a customer for 7 years) thank you Esserman and Bismark Guerrero. More

In here I always get excellent service, no complaints at all. If I need shuttle service, it is available and also they have coffee and donuts in the waiting area, not necessary, but a nice compliment to th all. If I need shuttle service, it is available and also they have coffee and donuts in the waiting area, not necessary, but a nice compliment to their service. More

Esserman VW continues to offer friendly, fast service. I purchased my car here (so all the service is under warranty) but everyone is still very friendly & happy to help me out. purchased my car here (so all the service is under warranty) but everyone is still very friendly & happy to help me out. More

Because Bismark Guerrero is my servise advisor since I Because Bismark Guerrero is my servise advisor since I purchase my Touareg on Esserman VW and he is just descrbed with three words, Proffecional, Cou Because Bismark Guerrero is my servise advisor since I purchase my Touareg on Esserman VW and he is just descrbed with three words, Proffecional, Courteous and Attentive. More

The service department in VW is bad, because they do not have any expert in TDI engine, they never fix the problem with my JETTA TDI and i have tthe service engine light on again. Finally i do not recomend have any expert in TDI engine, they never fix the problem with my JETTA TDI and i have tthe service engine light on again. Finally i do not recomend any service in this dealer. for this vehicle More

I have been bringing my car for service here for over two years. The reason I continue to go back is because Bismark is super courteous and friendly. A service center can be pretty intimidating for a woman, years. The reason I continue to go back is because Bismark is super courteous and friendly. A service center can be pretty intimidating for a woman, but Bismark make me feel right at home and very comfortable. He also keeps me in the loop every step of the way. I will continue to bring my car here for service! More