Doral Volkswagen

Because Bismark Guerrero is my servise advisor since I Because Bismark Guerrero is my servise advisor since I purchase my Touareg on Esserman VW and he is just descrbed with three words, Proffecional, Cou Because Bismark Guerrero is my servise advisor since I purchase my Touareg on Esserman VW and he is just descrbed with three words, Proffecional, Courteous and Attentive. More

The service department in VW is bad, because they do not have any expert in TDI engine, they never fix the problem with my JETTA TDI and i have tthe service engine light on again. Finally i do not recomend have any expert in TDI engine, they never fix the problem with my JETTA TDI and i have tthe service engine light on again. Finally i do not recomend any service in this dealer. for this vehicle More

I have been bringing my car for service here for over two years. The reason I continue to go back is because Bismark is super courteous and friendly. A service center can be pretty intimidating for a woman, years. The reason I continue to go back is because Bismark is super courteous and friendly. A service center can be pretty intimidating for a woman, but Bismark make me feel right at home and very comfortable. He also keeps me in the loop every step of the way. I will continue to bring my car here for service! More

The car was dropped off for the 20K mile service. It was The car was dropped off for the 20K mile service. It was worked on and ready to be picked up within 3 hours of drop off. Great work. The car was dropped off for the 20K mile service. It was worked on and ready to be picked up within 3 hours of drop off. Great work. More

Francisco Mora is the reason my wife and I keep servicing our car at this dealership. His professionalism and customer service is bar none. Although they're prices might not be he most economical I always ha our car at this dealership. His professionalism and customer service is bar none. Although they're prices might not be he most economical I always have piece of mind that the work is excellent More

Got free 30k service here for my 2010 passat, took Got free 30k service here for my 2010 passat, took less than one hour. bismark was very courteous and knowledgeable. nice people, great servi Got free 30k service here for my 2010 passat, took less than one hour. bismark was very courteous and knowledgeable. nice people, great service. thanks again More

Great service time after time. Highly recommend Esserman VW. The car was ready, clean, and on time this was my third or fourth visit to them VW. The car was ready, clean, and on time this was my third or fourth visit to them More

The service provided by Essermann International is very good. Very good experience with their employees, the care you have given me is great, I have no complaints. Recommend this dealer to anyone who is lo good. Very good experience with their employees, the care you have given me is great, I have no complaints. Recommend this dealer to anyone who is looking for good service, quality, and respect More

I am always pleased with the service I receive. They are timely an accurate on the price, I would recomend their service to everyone. I love my Volkswagon Jetta. thanks jo timely an accurate on the price, I would recomend their service to everyone. I love my Volkswagon Jetta. thanks jo More

i walked in without an appointment for an oil change after getting a mailer...bismark took care of me with a great attitude i was in and out in an hour..please he found found out about some leak in the after getting a mailer...bismark took care of me with a great attitude i was in and out in an hour..please he found found out about some leak in the oil pan due to an accident i hadnt noticed.. More