Doral Volkswagen

Great overall experience. No hassle. Easy on my schedule. Constant communication. I would definitely return again should I ever have any issues with my car Constant communication. I would definitely return again should I ever have any issues with my car More

Fransico Mora is the guy to go too. If there is anything you need he will take care of you and make sure your car leaves perfect you need he will take care of you and make sure your car leaves perfect More

Francisco and the Acura staff are all very friendly, helpful and accommodating. My car is always fixed / maintained in a quick manner, I've never had any problems. helpful and accommodating. My car is always fixed / maintained in a quick manner, I've never had any problems. More

Excelente servicio el de Willy, todo el personal muy amables. Trataron de hacer el major deal para nosotros. Estamos muy contentos. Se los recomedamos a todos. amables. Trataron de hacer el major deal para nosotros. Estamos muy contentos. Se los recomedamos a todos. More

By far , 13 years after owning vehicles like the Touareg , Eos and a Tiguan and including all my services in different states ,Lewisville VW,TX,Deel VW,FL,Gunther VW,FL and Open Road VW, NY , I must say tha , Eos and a Tiguan and including all my services in different states ,Lewisville VW,TX,Deel VW,FL,Gunther VW,FL and Open Road VW, NY , I must say that this was the worst experience of all . A total ripoff .These guys are not professionals at all . Long story short , I take my vehicle in to service a VW safety recall and after trying to explain what I wanted , the service employee , without making eye contact once , ipad in hand takes my car in for a diagnose i did not need ,mind you, I had run one not even a month ago ;the shuttle takes me home and I decided to call in to cancel the diagnose and to stop the service .Their "manager" Frank Vargas, thinking this was about money, not service ,decided to run the diagnose anyways , but charge me half .At the end , none of my car issues were addressed , and my "satisfaction" was based in a 50% discount on a service I did not need and I had made sure I wouldn't receive. I strongly recommend you stay away from the service department at Esserman VW , unless you want to change your opinion about VW Services . More

Amazing experience everything from the sales manager to the finance to the sales person was great would definitely go again and would recommend a friend. the finance to the sales person was great would definitely go again and would recommend a friend. More

three times and the claxon still not working since new. The last time, the supervisor, had the good idea to explain to me, that the claxon was fixed 18,000 miles ago the last time. ??????? Incredible! The last time, the supervisor, had the good idea to explain to me, that the claxon was fixed 18,000 miles ago the last time. ??????? Incredible!!!! More

Spectacular dealership with efficient employees!! When I made the appointment for my car to be serviced the phone representative was very polite and found the earliest appointment to accommodate my busy sch made the appointment for my car to be serviced the phone representative was very polite and found the earliest appointment to accommodate my busy schedule. He informed me that I had a service technician that I would have to look for upon arrival. When I got to Esserman Intl Volkswagen Joe Benitez was available immediately and introduced himself and assessed my car within a record 4 minutes. I was very pleased with the manners and knowledge Mr. Benitez possessed and he told me my car would need some parts to be replaced but he needed to order the parts and he would overnight them. I sat in the waiting area and they offer coffee, refreshments and TV's for your entertainment. They also provide you with ipads upon request while you wait. I felt like royalty and am glad that there I followed my first instinct after reviewing the reviews on this dealership. I would recommend this dealership to anyone purchasing or servicing their car. You will not regret it!!! More

No complaints about the service. Joe was friendly, he found a good solution for my problem, he went the extra mile in order to provide a high quality customer service as indeed he did. I'll be back again found a good solution for my problem, he went the extra mile in order to provide a high quality customer service as indeed he did. I'll be back again to EV. He arranged a ride to my house , he called me all the time with updates about my car, etc. It was my 1st service here in Miami since i've moved from Connecticut. A good choice definitely. Thanks, Antonio Espinosa-Duluc. More

Excellent service from everyone at Esserman - especially David Becker and Ozzy the Finance Guy! My husband bought his RDX about a month later and we are both very happy with our purchases. Esserman has a David Becker and Ozzy the Finance Guy! My husband bought his RDX about a month later and we are both very happy with our purchases. Esserman has a great and dedicated team! Keep up the great work! More