Doral Volkswagen

Excellent service! I have been 2011 VW Jetta for the regular maintenance to Esserman for a while now. Bismarck Guerrero has always gone the extra mile and has been very I have been 2011 VW Jetta for the regular maintenance to Esserman for a while now. Bismarck Guerrero has always gone the extra mile and has been very professional, courteous, prompt and accommodating (arranging loaner car). Also like that they have a comfortable waiting area with DD Coffee and a kids play room. I highly recommend Esserman VW to anyone! More

Excellent service Called Esserman dealership to make appointment for my VW CC. They made the appointment that same day. My Service Rep was Francisco Mora, he was very Called Esserman dealership to make appointment for my VW CC. They made the appointment that same day. My Service Rep was Francisco Mora, he was very professional and knowledgable about my vehicle. I showed him a picture of the problem he pretty much diagnosed the issue, and upon the diagnostic test they do he was right. My car was fixed the same day and I have no complaints. I left the dealership very well pleased thank you Mr Mora keep the beautiful personality you have. More

Great service Called to make an appointment for service they made that process easy. I was able to show up on that date and got helped out right away. Couldn't find Called to make an appointment for service they made that process easy. I was able to show up on that date and got helped out right away. Couldn't find me for my appointment but they kept searching and was able to find my appointment. They wanted to help not just turn me away or to come back another day. I was able to get the service done on my car and the part I needed ordered to get replace on a later date when it arrives. Everything was explained to me clearly. Great staff as well and waiting area with iPads to use and coffee and snacks as I waited. More

Five Satars Service Great Service from the service department, specially from Bismarck Guerrero. Very professional and always ready to help us. We have been Esserman Inte Great Service from the service department, specially from Bismarck Guerrero. Very professional and always ready to help us. We have been Esserman International VW customer for more than 6 years. More

Excellent service. I brought my car in for a scheduled service and was very satisfied with the professionalism and politeness of Mr.Bismarck Guerrero. He informed me in I brought my car in for a scheduled service and was very satisfied with the professionalism and politeness of Mr.Bismarck Guerrero. He informed me in detail of what was being done to the car and how long it might take to finish. My experience with the service department was a very good one and I will definitely recommend it. More

Excellent customer care and delivery Pablo Diaz & Finance Manager delivered the car I wanted and payment I needed. They were honest and caring. My first experience in VW was outstanding! Pablo Diaz & Finance Manager delivered the car I wanted and payment I needed. They were honest and caring. My first experience in VW was outstanding! More

Great Service! My recent visit to service my car was great. Bismarck really had me in and out. He was very helpful and nice. I used to have Joe Benitez as my advisor My recent visit to service my car was great. Bismarck really had me in and out. He was very helpful and nice. I used to have Joe Benitez as my advisor, and my experience was awesome. However, I have to say that Bidmarck was also amazing, making my visit an overall good experience. I will for sure miss Joe, but I am sure that Bismarck will deliver that high quality attention as well! More

Great service! The technician was excellent! I took my car to be serviced. The technician was extremely polite and friendly explaining to me everything my car needed to have done. The service was I took my car to be serviced. The technician was extremely polite and friendly explaining to me everything my car needed to have done. The service was finished in a very reasonable time and my car now runs like new! More

Bismark Guerrero - Best service in the business My father and I have been coming to this dealership for about the last 10 years and have had 5 different VWs in the family. I can not speak highly eno My father and I have been coming to this dealership for about the last 10 years and have had 5 different VWs in the family. I can not speak highly enough about my experiences with this place ESPECIALLY with the service side. Bismarck Guerrero, I want to say THANK YOU!! Bismark always goes the extra mile for us and makes us feel like family. Its very rare that you come across a dealership with a service department that you can trust but believe me when I tell you that Bismark is the best in the business and will keep you coming back to Esserman for years. Extremely friendly, helpful, and honest...what more can you ask for? More

Service is excellent I have a four year experience with this dealership and Bismarck Guerrero has been my service technician and the service has always been excellent. I I have a four year experience with this dealership and Bismarck Guerrero has been my service technician and the service has always been excellent. I recommend it. More