Doral Volkswagen

Esserman VW is awesome! The people of Esserman International VW sure do know how to treat customers with respect and genuine interest for their needs. A most sincere word of The people of Esserman International VW sure do know how to treat customers with respect and genuine interest for their needs. A most sincere word of gratitude goes to Bismarck Guerrero and his team for making sure my car is always in tip top shape and is also always received and delivered as promised. My 2011 Jetta is running as if brand new thanks to what I consider a positive relationship where I do not mind the hassle of car repair because I know I am taking it to a place where people I can trust work diligently to ensure my satisfaction. If you are considering purchasing a vehicle, go to Esserman. If you own a VW and need it serviced, go to Esserman. I know my car and I are in excellent hands! More

Emergency battery replacement My battery died at work, and had to have my car towed to the dealership. My car was there around 6:45 pm, and the dealership closes at 7! They repla My battery died at work, and had to have my car towed to the dealership. My car was there around 6:45 pm, and the dealership closes at 7! They replaced my battery, stayed open late, AND even washed my car!! Talk about service!! More

Visit to VW My visit was very pleasant, went without an appointment and was in and out within an hour. My service guy Bismarck was very polite and informative My visit was very pleasant, went without an appointment and was in and out within an hour. My service guy Bismarck was very polite and informative More

Always outstanding service Thanks to VW Bird Road's horrific customer service 3 years ago, I ended up going to Esserman VW International Mall where the service is always outstan Thanks to VW Bird Road's horrific customer service 3 years ago, I ended up going to Esserman VW International Mall where the service is always outstanding. Since then I have never gone anywhere else. Everyone from the phone attendant to all service personal are great to deal with and always meet my expectations of a quality dealer. Keep doing what you're doing bc it works. Well done Esserman! More

first time service; great impression! Went in for service. Was greeted promptly and professionally! Car was serviced with no hassle everything that was supposed to be covered by warranty w Went in for service. Was greeted promptly and professionally! Car was serviced with no hassle everything that was supposed to be covered by warranty was covered fully. Car ready in time. Great service! More

Friendly and professional Everyone was professional and very friendly and very up to date with what was going on. This includes Sales and the Service Dept. thank you for making Everyone was professional and very friendly and very up to date with what was going on. This includes Sales and the Service Dept. thank you for making my car buying experience an easy one. More

Excellent service!! Excellent service. They took very good care of my car. Thank you Bismark and Ariel!! Always willing to help and solve any issues that you might have Excellent service. They took very good care of my car. Thank you Bismark and Ariel!! Always willing to help and solve any issues that you might have with the car service. Thanks !! More

Great Service I took in my car for an issue it was having and they fixed it really fast and the staff was very friendly all of the time. I truly recommend this deal I took in my car for an issue it was having and they fixed it really fast and the staff was very friendly all of the time. I truly recommend this dealer to everyone for their excellent service and fast work. More

Excellent service I have been client of this dealership for more than four years. The response of appointments is immediately, the service and attention impeccable and I have been client of this dealership for more than four years. The response of appointments is immediately, the service and attention impeccable and they take the time to explain to you every single detail. More

Francisco Mora, excellent customer service I was concerned taking my car this time since Joe Benitez had left the dealership, but was very impressed by, Francisco Mora, very professional and h I was concerned taking my car this time since Joe Benitez had left the dealership, but was very impressed by, Francisco Mora, very professional and helpful Kudos to him More