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Doral Volkswagen
Doral, FL
4,561 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,561 Reviews of Doral Volkswagen
June 06, 2016
Outstanding service ☆☆☆☆☆ I want to specially thank my service writer Francisco Mora for his professionalism and knowledge, I feel very comfortable servicing my car there rega I want to specially thank my service writer Francisco Mora for his professionalism and knowledge, I feel very comfortable servicing my car there regardless it might be a higher cost than a regular mechanic shop, peace of mind is priceless, thank you. More
by Miguel Folgueras
Employees Worked With
Francisco Mora
June 03, 2016
Service I want to thank Ciro for providing me with fast and effective service for my Volkswagen Jetta, he is a good addition to the team at Esserman Internati I want to thank Ciro for providing me with fast and effective service for my Volkswagen Jetta, he is a good addition to the team at Esserman International. More
by Sofiaalexa07
Employees Worked With
Ciro in service.
June 02, 2016
Nice people, excelent service, great coffe Mr Ciro very friendly, and really wants to help. He took the time to explain the problem with door lock and recommend the best option. Mr Ciro very friendly, and really wants to help. He took the time to explain the problem with door lock and recommend the best option. More
by lucho43
Employees Worked With
Ciro
May 26, 2016
Excellent Service Commitment I've been a Volkswagen client for the last 5 years and the service they provide has always been great. Very friendly attention. And most of all, alway I've been a Volkswagen client for the last 5 years and the service they provide has always been great. Very friendly attention. And most of all, always willing to help and solve any issues that you might have with the car service. Thanks More
by Andres
Employees Worked With
Bismarck Guerrero
May 25, 2016
The only place my Passat TDI goes to This is the only place that my 2012 Passat SEL TDI goes to for service, and there's a reason. Friendly staff, quality work and I'm not there all day w This is the only place that my 2012 Passat SEL TDI goes to for service, and there's a reason. Friendly staff, quality work and I'm not there all day waiting which is a huge deal since I live in Key West. More
by Florida_Buckeye
Employees Worked With
Francisco Mora
May 20, 2016
Always a great experience at Esserman VW As always, its a great to know that when I bring my car into Esserman VW it will be worked on by knowledgeable and professional people. Everyone there As always, its a great to know that when I bring my car into Esserman VW it will be worked on by knowledgeable and professional people. Everyone there is always friendly and willing to help out with anything. Whenever I pick up my car from there after service has been done to it my car feels like a new car. A very special thanks to Bizmark and Ariel who are always keeping me updated on the status of the car and letting me know if my car needs attention in other areas. I would also like to commend Alberto Luaces for his work and the way the service center is run. I'm definitely an Esserman VW for life customer and these guys have alot to do with it. Thanks. More
by robbie823
Employees Worked With
Bizmark, Ariel, Alberto Luaces
May 20, 2016
Great excellent service, go to Bismarck Guerrero for all your VW needs! They were all very friendly and professional. The staff made being at the mechanics excellent service, go to Bismarck Guerrero for all your VW needs! They were all very friendly and professional. The staff made being at the mechanics a great experience. More
by Michesavestheday
Employees Worked With
Bismarck Guerrero
May 19, 2016
excellent service Very professional and client oriented, strongly recommended. They have fixed my tyguan in no time. Service was under warranty and staff being very ho Very professional and client oriented, strongly recommended. They have fixed my tyguan in no time. Service was under warranty and staff being very honest with me More
by Antonio
Employees Worked With
Francisco Mora
May 19, 2016
Worse service ever/ do not trust on this Tecs! I had a conversation with a service advisor about a week ago while I was picking up my car after the service/repair they performed. They notified me t I had a conversation with a service advisor about a week ago while I was picking up my car after the service/repair they performed. They notified me that the size of the tires I had in my car were not the correct ones and I explained them that replacement was performed/recommended by a Service Advisor and a Professional Mechanic at Esserman International VW. I have been a loyal customer for over a decade, not only buying brand new vehicles at Esserman also referring my close friends and family members to buy from them also performing all my maintenances and services in your premises because of the trust I had! The day of my service you said you were going to talk to your Supervisor and see what can you do, I never received a follow up. I recently realized my car is missing some of plastic pannels that cover the engine/transmision from below, I am really disappointed about the wrong Tires that the professionals at Esserman International installed in my car, now more than ever I am concern about my safety knowing i'm running with the wrong size of tires installed in the front of my car. Watch out customers, do not trust on what the advisors says on this dealership! More
by Coperphill
Employees Worked With
Francisco Mora
May 10, 2016
Service with Francisco Mora Took my car with a peoblem and Francisco dealt with warranty and always kept in touch with me and helped with everything he could and had to come back Took my car with a peoblem and Francisco dealt with warranty and always kept in touch with me and helped with everything he could and had to come back a couple days later and he was on top of it and could resolve the problem quick and would recommend Francisco mora as service advisor for anyone going into service with esserman international volkswagen. Very courteous and helpful and will keep you constantly updated so youre free of any worries More
by adriel688
Employees Worked With
francisco mora
