Doral Volkswagen

Best Experience My car buying was so easy from start to finish! Zach Simpson is an incredible manager & so hopeful & kind! Zach made this the best car buying experien My car buying was so easy from start to finish! Zach Simpson is an incredible manager & so hopeful & kind! Zach made this the best car buying experience! He’s very organized and detail oriented! He get straight to the point & covers everything! Dosent matter what day or time he always answers phone, text & email! I recommend Zach Simpson when you go to Esserman international! Ill never buy a car at another dealership! More

Fast Straight Forward Service Overall, this was a very pleasant shopping experience. Not the fanciest dealership in the world but the service was great. Wilfred took care of us and Overall, this was a very pleasant shopping experience. Not the fanciest dealership in the world but the service was great. Wilfred took care of us and made sure we got the best deal possible. And we were in an out in just a couple hours. More

Process of Purchase I didn't have any problems at all the process to buy my new car, it was quick and easy. My only concern was when I had the conversation with the finan I didn't have any problems at all the process to buy my new car, it was quick and easy. My only concern was when I had the conversation with the financial guy it was clear to me but I didn't see in the documents he gave me what we talk about the service program for the Tiguan (10 services instead of only two). More

Good service but bad once i left the dealer They wrapped the key with adhesive tape. Once they returned me the car this was not completely removed so i couldn’t turno off the engine nor’ extract They wrapped the key with adhesive tape. Once they returned me the car this was not completely removed so i couldn’t turno off the engine nor’ extract the key. I called You and you told me to come back so that this will be Fixed. I was at least 40 minutes drive far and it was 6.33pm so not enough time to reach your garage. At that time since you did not propose other option i went to a gas station and a guy helped me so i was able to get back home safely. I want to highlight that Greg as individual was professional but there is something broken in your organization as eh told me this is the second this happening. The persone Who grave me back the car is the one Who did the mistake, ho was trying to remove the tape with the teeth, but it was too strong More

Excellent Thanks to Greg for taking the time to make sure my car got serviced. Great quality work done on the car. Very efficient and timely. Thanks to Greg for taking the time to make sure my car got serviced. Great quality work done on the car. Very efficient and timely. More

Excellent service Very enjoyable experience. I liked that the service was fast, and that the place in which i waited offered internet, coffee and donuts. Greg, the guy Very enjoyable experience. I liked that the service was fast, and that the place in which i waited offered internet, coffee and donuts. Greg, the guy who assisted me, was super nice, he explained everything very good and he was right about how long this service would take. More

Good experience It was for a curtesy tire rotation, but the tire pressure and check engine lights came on. Nail in the tire and some minor engine trouble was diagnose It was for a curtesy tire rotation, but the tire pressure and check engine lights came on. Nail in the tire and some minor engine trouble was diagnosed and taken care of. Very nice staff, car was ready as promised. The only not so good point was a long wait to get my car back. More

Amazing I had a great experience. I recommend for others to come. The people are nice and friendly. They help the best they can. I didn’t have to wait long, q I had a great experience. I recommend for others to come. The people are nice and friendly. They help the best they can. I didn’t have to wait long, quick process. More

Fast and friendly By setting things up in advance over the phone, time spent picking up the vehicle was easy; no wait, paperwork was ready, car was ready. By setting things up in advance over the phone, time spent picking up the vehicle was easy; no wait, paperwork was ready, car was ready. More

Outstanding once again! Service is the key to a satisfied customer. That said, I am on my 4th vehicle from Esserman International Volkswagen. The sales staff is incredibly Service is the key to a satisfied customer. That said, I am on my 4th vehicle from Esserman International Volkswagen. The sales staff is incredibly knowledgeable, and spend a significant amount of time discussing my needs and budget without ever making me feel pressured into making a rash decision. Post sale, the customer service staff, managers, technicians, and mechanics, have been of the utmost caliber, making sure that my vehicle is well serviced and as importantly accommodating my schedule. I have referred a number of friends who have also become return customers and experienced the same quality of sales and service. A1 all the way!!! More