Doral Volkswagen

Amazing Service It is really nice to see that there are still companies such as esserman that focus on exceptional customer service. My car came out looking like new It is really nice to see that there are still companies such as esserman that focus on exceptional customer service. My car came out looking like new again and all I did was an oil change. More

Beyond Wonderful and Helpful I came to the dealer looking for a deal to trade in my lease that was expiring in November. I did not plan on leaning with a car that day, as I was st I came to the dealer looking for a deal to trade in my lease that was expiring in November. I did not plan on leaning with a car that day, as I was still shopping around but Claudia was such a great help and unlike any other salesperson I have ever encountered. She was not pushy at all and offered me a deal that was better than what I had before. Overall, I am so happy with my experience and my new car. I have been an Esserman Volkswagen customer for a very long time and will continue to be one. More

Multiple warning lights came on all at once. Ciro Ulloa greeted me with a smile and assured me that after a diagnosis is performed to discover the cause of the warning lights coming on that the s Ciro Ulloa greeted me with a smile and assured me that after a diagnosis is performed to discover the cause of the warning lights coming on that the service department would be able to correct the situation. He called me to give me a quote and I agreed to have the service performed. When I picked up my vehicle I was surprised that along with the service the vehicle was showroom clean. The inside was taken care of also. Great service. Thanks! More

Love this dealership! This is by far the best dealer to get a VW. Alberto and Rayner were great. I love my new car and I love the deal I was offered. I totally recommend th This is by far the best dealer to get a VW. Alberto and Rayner were great. I love my new car and I love the deal I was offered. I totally recommend this dealership. I’m very happy with my new car More

Airbag Recall and service I go the loner vehicle and as soon as the job was completed I was called to pick Up. A lot of the routine service was done and all work and concern we I go the loner vehicle and as soon as the job was completed I was called to pick Up. A lot of the routine service was done and all work and concern were address. More

Tire replacement Went back to Esserman because of bad experience at Deel VW. Robert was extremely helpful. Thank you guys for the good work. aa aaa aa Went back to Esserman because of bad experience at Deel VW. Robert was extremely helpful. Thank you guys for the good work. aa aaa aa More

A/C & Brake inspection. Two tire purchase snd installation As usual easy to make an appointment. Very friendly family atmosphere at Esserman. Efficient and professional service. Roberto definitely inspires As usual easy to make an appointment. Very friendly family atmosphere at Esserman. Efficient and professional service. Roberto definitely inspires confidence in the performance of the Esserman team. More

Great dealership I brought my car to Esserman VW to get a 40,000 maintenance service done. My service person was Greg Brady. He was so awesome. He assisted me in getti I brought my car to Esserman VW to get a 40,000 maintenance service done. My service person was Greg Brady. He was so awesome. He assisted me in getting a loaner due to my car having other issue. He kept me inform with it as well. The service was excellent as well. More

Good service but wait too much Good service but I came pick up after service I wait more then 25 minute....also they didn’t have any sostitute car...maybe they need improve little b Good service but I came pick up after service I wait more then 25 minute....also they didn’t have any sostitute car...maybe they need improve little bit that service especially if you don’t leave close to the car seller More

Oil Change The service at this VW location is outstanding. This is my second Passat, and I’ve never had a problem. Greg is accommodating of my single mom schedul The service at this VW location is outstanding. This is my second Passat, and I’ve never had a problem. Greg is accommodating of my single mom schedule, and goes above and beyond to make sure I get out of there as soon as possible. Thank you! More