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Doral Volkswagen
Doral, FL
4,564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,564 Reviews of Doral Volkswagen
June 11, 2019
Amazing Came in thinking it would be stressful and left with a new car and at ease. Arelys was amazing to work with as was raynard. Couldn’t ask for better as Came in thinking it would be stressful and left with a new car and at ease. Arelys was amazing to work with as was raynard. Couldn’t ask for better assistance and amazing experience to my happily ever after. More
by Christieq
Employees Worked With
Rayner Holmes, Arelis Bravo
June 10, 2019
My Second VW I am pleased to say I have great experience here. Feroze helped us both times. We were in and out with our car and the price we were looking for with I am pleased to say I have great experience here. Feroze helped us both times. We were in and out with our car and the price we were looking for within 2 hours. More
by SUSHONLINE
Verified CustomerEmployees Worked With
Jay Plant, Feroze Ali, Rayner Holmes
June 08, 2019
I’ve been coming here for years Good service and friendly staff. They take care of your automotive needs without a high pressure/sales environment. I plan to continue coming here. Th Good service and friendly staff. They take care of your automotive needs without a high pressure/sales environment. I plan to continue coming here. The only downside is that it’s far from my home our work ?? More
by OSCARLOYNAZ
Employees Worked With
Ciro Ulloa
June 07, 2019
Excellent service ! I made an appointment for service and a recall. They took my car in immediately and it was ready at the promised time. Car was cleaned before they ga I made an appointment for service and a recall. They took my car in immediately and it was ready at the promised time. Car was cleaned before they gave it back to me. Always pleased with their service ! Thank you More
by PUP309
Employees Worked With
Roberto Correa
June 07, 2019
Express Service is awsome Quick and Easy ....in and Out Thanks Julio . Event Got Some Work Done Remotely. For Florida International University . Love the Coupon I g is awsome Quick and Easy ....in and Out Thanks Julio . Event Got Some Work Done Remotely. For Florida International University . Love the Coupon I got in my email. More
by SRWILLIE
Employees Worked With
Ciro Ulloa, Julio Serra
June 07, 2019
Amazing, simple, direct experience Hands down best experience I had in any dealership in years. The manager of the dealership was extremely helpful, the sales person was not pushy at al Hands down best experience I had in any dealership in years. The manager of the dealership was extremely helpful, the sales person was not pushy at all. I was done with it in less than 3 hours, which is unheard of in any other dealership. I will recommend this dealership to friends and family More
by VIVIANABIVALO
Employees Worked With
Jose Jimenez
June 07, 2019
Good service everything was good, Faire price kind staffs, good services, convenient location, recommended to everyone! I have already been with Esserman 5 years, everything was good, Faire price kind staffs, good services, convenient location, recommended to everyone! I have already been with Esserman 5 years, never disappointed me More
by BIRAN0609
Employees Worked With
Ciro Ulloa
June 06, 2019
Unprofessional General Manager Frank Diaz I complained for services no performed while the car was under guaranty. Now the dealer want to charge me for services previously reported to the advi I complained for services no performed while the car was under guaranty. Now the dealer want to charge me for services previously reported to the adviser. I requested to talk to the general manager and after two hours waiting, Frank Diaz came to me, stating that he cannot do anything to assist me with the car issue at least I pay for the services. He did not even pay attention to my reasons. General Manager, Frank Diaz, is kind of person who does not mind humiliating costumers. He boasts that he has no boss above of him, not even the owner. He got to the point of laughing at me and my wife by asking loudly to other employee in the middle of the waiting room: Is there any one above of me in the dealer? All employees present laughed and answered: no body, Frank. Then I told him that I will report such unprofessional behavior and incident to the corporate; he just mocked at me by stating: as I said, nobody above me, so, good look. So if you are no satisfied with services rendered, you cannot complaint. “You take or leave it, he states. I, my family and friend will take our business to a serious dealer with real and professional staff. Such attitude should not be tolerated in a person representing the biggest automaker of the world. More
by J R
Employees Worked With
Francisco Mora
June 06, 2019
Great Job and amazing services thanks for an excellent service and attention, for taking the time to give me the explanations of what they had to do to my vehicle. they are amazing thanks for an excellent service and attention, for taking the time to give me the explanations of what they had to do to my vehicle. they are amazing. More
by Diana R
Employees Worked With
Andres Teran
June 04, 2019
Leasing new vehicles The experience was great and the salesperson Tulio was very professional and didn’t put and pressure on me. Also the length of time spent in dealershi The experience was great and the salesperson Tulio was very professional and didn’t put and pressure on me. Also the length of time spent in dealership was exceptable. More
by RENEBUSTO
Employees Worked With
Tulio Pulgar
