Doral Volkswagen

GREG IS THE BEST The people listed below that have helped me, have honestly changed my experience to take in my car for service. They absolutely make it their job to m The people listed below that have helped me, have honestly changed my experience to take in my car for service. They absolutely make it their job to make sure you have a stress free visit and they offer the best deals along with the best quality service there is. More

Great service. Good service, really friendly staff which makes you feel like you are home. Passionated for their job and willing to go the extra mile to help. Good service, really friendly staff which makes you feel like you are home. Passionated for their job and willing to go the extra mile to help. More

Review Service was great! Julio was very friendly and made sure to keep me updated on my car’s status. Work was done in a timely manner Service was great! Julio was very friendly and made sure to keep me updated on my car’s status. Work was done in a timely manner More

Call backs GREAT guest services, have no problem. Love coming here Greg and Andres are very professional. Waiting area was comfortable thanks for the great gu GREAT guest services, have no problem. Love coming here Greg and Andres are very professional. Waiting area was comfortable thanks for the great guest service. More

Excellent It was a excellent day when I bought this car and I have the better opinion deelership.I think that the New car has the quality expected for me.Thank It was a excellent day when I bought this car and I have the better opinion deelership.I think that the New car has the quality expected for me.Thank you and regards for for give me oportunity buy car. More

90k Services and others Amazing customer service, Roberto was very helpful and right to the point. After a throughout inspection he recommended just what the vehicle needed Amazing customer service, Roberto was very helpful and right to the point. After a throughout inspection he recommended just what the vehicle needed nothing more unlike other service centers. Esserman International VW will be my go to Service Center from now on, hopefully Roberto will be part of the service advisors team for a while. More

Exceptional Customer Service I have taken my vehicle to other VW service locations where service reps are not friendly; they are pushy with regard to unnecessary service up-sells. I have taken my vehicle to other VW service locations where service reps are not friendly; they are pushy with regard to unnecessary service up-sells. Since we met with Cesar we have not taken our vehicle anywhere else. He went above and beyond to make sure we were being taken care of while waiting for another rep; he was knowledgable and honest about best option for repair. More

Excellent Customer Service Your Customer Service is terrific?? Loved my assigned Service Person (Greg). I stopped going to Deel VW because I always left feeling I had been rip Your Customer Service is terrific?? Loved my assigned Service Person (Greg). I stopped going to Deel VW because I always left feeling I had been ripped off. I have NEVER felt like that with your service and this is why I drive 45 minutes to Esserman! As a matter of fact, i had requested online a service package offered and Greg mentioned that I did not need it at this time based on the milage I have. I was so impressed i could not react, which is why I am mentioning it now. Service is perfect. a very happy customer More

Excellent service Muchas gracias por el servicio y el mantenimiento que le hacen a mi coche fue muy bueno y Andrés fue muy amable con el servicio. Muchas gracias por el servicio y el mantenimiento que le hacen a mi coche fue muy bueno y Andrés fue muy amable con el servicio. More

Great customer service I had an issue with my car that wasn’t the fault of VW and they still took care of my car as if it was. They were professional, timely, and extremely I had an issue with my car that wasn’t the fault of VW and they still took care of my car as if it was. They were professional, timely, and extremely patient with me throughout this process. Andres and Gail are models for quality customer service and care. Thank you!! More