Doral Volkswagen

Great service! They provide a great service experience. The attention goes beyond the simple objective of understanding and solving the problems of the car. Gratef They provide a great service experience. The attention goes beyond the simple objective of understanding and solving the problems of the car. Grateful for the service and attention. More

Nerve wrecking but well taken care off I bought my vw car at carmax and I've never been satisfied with their service. At VW dealer I am always given great quality service. Greg is the one I I bought my vw car at carmax and I've never been satisfied with their service. At VW dealer I am always given great quality service. Greg is the one I go to and he does the impossible to make sure his customers are well taken care off. More

5 stars The staff is very attentive to the clients needs. Always flexible and amazing attitude. They are always going for the extra mile. Very good listene The staff is very attentive to the clients needs. Always flexible and amazing attitude. They are always going for the extra mile. Very good listeners. More

Passat service Prompt and good service. It was a little of a challenge making the appointment. Price is pretty high and would appreciate discount for recurrent cus Prompt and good service. It was a little of a challenge making the appointment. Price is pretty high and would appreciate discount for recurrent customers who have been loyal for more than 2 decades. More

Service Dept Service department seems attentive and not too pushy to try to sell you stuff that you don’t really need. There is no worst experience that visiting a Service department seems attentive and not too pushy to try to sell you stuff that you don’t really need. There is no worst experience that visiting a dealer for a simple oil change and your service advisor try to sell you many other services that aren’t needed at the time. Always understand the financial situation of your customer. Waiting area was maintain clean including the bathrooms. Great job to the entire service department staff including the cashiers. More

Good service A little delayed, but the good service,el servicio un poco demorado pero me atendieron bien muy amables y un buen customer service de andres A little delayed, but the good service,el servicio un poco demorado pero me atendieron bien muy amables y un buen customer service de andres More

Promptly attended and courteous service person Was satisfied with my experience, courteous service attendant and reasonable waiting time, my vehicle was washed after the service was completed with Was satisfied with my experience, courteous service attendant and reasonable waiting time, my vehicle was washed after the service was completed with it made my first experience at the dealer very satisfactory to More

120K Maintenance Checkup Ciro Ulloa was the lead service person for my visit and was very friendly, knowledgeable and professional throughout. He explained in detail what need Ciro Ulloa was the lead service person for my visit and was very friendly, knowledgeable and professional throughout. He explained in detail what needed to be done and presented a printout of all costs before starting the maintenance process. He is certainly a positive for the Esserman VW maintenance department and I will be contacting him personally for any future maintenance for my vehicle. More

Excelente service I get to the dealer without an appointment because I need to check my tires. They take care of me inmediately. They told me I need oil change and can I get to the dealer without an appointment because I need to check my tires. They take care of me inmediately. They told me I need oil change and can be done within the next hour. So I accepted. As promised my car was ready on time. Everybody has an smile, that's why I always go bc there, even that I have another dealer near my house. Magaly García More

Excellent Everything was excellent, including the cleaning lady in the waiting room. The coffee was fresh, so the were donuts. Very clean and peaceful area. Everything was excellent, including the cleaning lady in the waiting room. The coffee was fresh, so the were donuts. Very clean and peaceful area. Not like other dealerships that are very noisy. More