Doral Volkswagen

They were very professional, and very polite. The whole process went very smoothly. They have their act together. They treat you respectfully which is the complete opposite of the dealership down South. I process went very smoothly. They have their act together. They treat you respectfully which is the complete opposite of the dealership down South. I was thinking about selling my car because of the garbage service I had received from that South place. But this experience has changed my mind. More

It was very easy to make the service appointment. The staff is very nice and professional. The service advisor explained the service due on my car. staff is very nice and professional. The service advisor explained the service due on my car. More

Ciro was great but should have been resolved the first time around. Took the car in for an engine light and came out with three on had to go back and again tent another car- which is a hassel time around. Took the car in for an engine light and came out with three on had to go back and again tent another car- which is a hassel More

En la visita de ayer fui bien atendido y la calidad del servicio recibido fue óptima económ. También me dieron el appoinment rápido y fueron precisos en el cumplimiento del horario del mismo. Gracias servicio recibido fue óptima económ. También me dieron el appoinment rápido y fueron precisos en el cumplimiento del horario del mismo. Gracias More

I really liked Andres. Very respectful. I would only I really liked Andres. Very respectful. I would only want to make appointments with him. He was very clear with everything and I like that. Thank I really liked Andres. Very respectful. I would only want to make appointments with him. He was very clear with everything and I like that. Thank you. More

I liked the service, but I after leaving the car for the service, I called the service dept to ask them to evaluate an issue I have with the usb port and it was not evaluated timely. service, I called the service dept to ask them to evaluate an issue I have with the usb port and it was not evaluated timely. More

Exceptional customer service provided by Julian Alvarez. He continuously reached out to me to keep me up to date with the repairs of the car and cleared all my questions efficiently. He continuously reached out to me to keep me up to date with the repairs of the car and cleared all my questions efficiently. More

I waited 30 mins to be taken care of while there were about 6 service advisors without customers. I had an appt with a particular service advisor and he was with another customer. I think in the future t about 6 service advisors without customers. I had an appt with a particular service advisor and he was with another customer. I think in the future there should be a rule that if service advisors are free they should do the write up even if the appt is not with them. Also, I was never given a call letting me know that my car was ready. I had to call and check on the status. More

Courteous service agents and knowledgeable. Sent me home in a Lift because it would take four hours to fix car, picked me up in another Lift and drove me back to agency to pick up car. The car is fixed and in a Lift because it would take four hours to fix car, picked me up in another Lift and drove me back to agency to pick up car. The car is fixed and perfect and in addition, clean as a whistle. More

Very pleased with the in and out times. The professional and courteousness from the staff. The Lyft experience was timely and phenomenal. Thank you all. and courteousness from the staff. The Lyft experience was timely and phenomenal. Thank you all. More