Doral Volkswagen

Excellent customer service. My appoitment was in other location and i went there by mistake and they treatment was amazing. Thank you for be nice and kind location and i went there by mistake and they treatment was amazing. Thank you for be nice and kind More

I arrived at 7:10 a.m. and promptly at 7:30 a.m. they opened and attended to me. Everything was very well and with careful attention. Thank you opened and attended to me. Everything was very well and with careful attention. Thank you More

Excelente! El sr. Armando Borel es el mejor vendedor que haya conocido en ese rubro. Siempre lo recomiendo. Grata atención por parte del sr. Ciro Ulloa, muy complacida por la calidad y servicio técnico pres haya conocido en ese rubro. Siempre lo recomiendo. Grata atención por parte del sr. Ciro Ulloa, muy complacida por la calidad y servicio técnico prestado por EIV. More

Service was excellent! Sales experience was seamless. Jay Plant and his team made our purchase a pleasurable one. From the first encounter to our closing . The delivery was seamless. Plant and his team made our purchase a pleasurable one. From the first encounter to our closing . The delivery was seamless. More

No attention at all to real issues, took my car in for check on my hydraulic system. The car lasted 5 day at the shop and nothing was done at all, I am still driving around my VW Atlas with the same noise check on my hydraulic system. The car lasted 5 day at the shop and nothing was done at all, I am still driving around my VW Atlas with the same noise. Questioned the manager about this issue and he seemed more lost than the actual service department. More

Service and recall I wait for 1 hour 30 minutes. Excellent time !!!!!!!!!!!!!!! First year service and recall done. They take care with protection with plastic for Covid 19 Excellent time !!!!!!!!!!!!!!! First year service and recall done. They take care with protection with plastic for Covid 19 More

Luis my salesman was fantastic. He was very professional, polite, and understanding. All of the customer service employees always very nice and attended us as soon as we walked in. Definitely coming back for polite, and understanding. All of the customer service employees always very nice and attended us as soon as we walked in. Definitely coming back for another car. More

Our experiences with Esserman VW have always been positive. Staff members in both sales and service departments are always courteous and efficient. My last service visit was also positive. Work was positive. Staff members in both sales and service departments are always courteous and efficient. My last service visit was also positive. Work was done quickly and well. More

We had a really impressive experience with Esserman VW. We towed our vehicle to them with several issues, they looked and diagnosed the car the DAY BEFORE we were scheduled, the communication with our repr We towed our vehicle to them with several issues, they looked and diagnosed the car the DAY BEFORE we were scheduled, the communication with our representative was excellent, they were able to fix the issue with parts and tools in-house. We did have another issue after we left, we returned without an appointment and they even pulled another service member off a different project so that two people could work on my vehicle at the same time for a faster resolution. This was a fantastic experience and I will definitely use these guys again. More

I trust Ciro completely to do a professional job! He doesn’t disappoint me. Gives me alternative and prioritizes what is essential. Very satisfied! That is why I come back! doesn’t disappoint me. Gives me alternative and prioritizes what is essential. Very satisfied! That is why I come back! More