Doral Volkswagen

Edwin promptly answered all of my questions regarding the service of my lease and provided exceptional customer service. I would highly recommend this service center! service of my lease and provided exceptional customer service. I would highly recommend this service center! More

I have leased 3 Acura's from Esserman Acura, and have been delighted with both their sales and service departments. Vidal Nunez in Sales, and Francisco Mora in Service have been both professional and a been delighted with both their sales and service departments. Vidal Nunez in Sales, and Francisco Mora in Service have been both professional and a pleasure to deal with when I am leasing or obtaining service for my car. Francisco in particular is always friendly, courteous, and updates me on the progress of my service. As long as these two men are at Esserman, I will continue to lease/buy my cars from them, and continue to bring my car there for service. A satisfied customer, Sharon Hicks More

I have leased 4 VW's from Esserman VW, and have been delighted with both their sales and service departments. Armando Borel in Sales, and Bismarck Guerrero in Service have been both professional and a delighted with both their sales and service departments. Armando Borel in Sales, and Bismarck Guerrero in Service have been both professional and a pleasure to deal with when I am leasing or obtaining service for my car. Bismarck in particular is always friendly, courteous, and updates me on the progress of my service. As long as these two men are at Esserman, I will continue to lease/buy my cars from them, and continue to bring my car there for service. A satisfied customer, Julian Garcia More

Excellent service all around. Very friendly staff and good service. I would recommend esserman Volkswagen to any one looking to purchase or lease a Volkswagen good service. I would recommend esserman Volkswagen to any one looking to purchase or lease a Volkswagen More

I had a very good experience when taking my car for a service to Esserman in Miami , my service Advisor Joe Bentez was courteous , helpful and the car was serviced within the time frame indicated To me service to Esserman in Miami , my service Advisor Joe Bentez was courteous , helpful and the car was serviced within the time frame indicated To me. I great experience which is often not the case when dealing with dealerships , therefore I have no Hesitation in recommending Joe and Esserman Regards Ian Butler More

This is my second lease from Esserman and I have been truly amazed and pleased with how helpful and happy all of the staff is, always! I have been working with Saili since my first lease and she's great. truly amazed and pleased with how helpful and happy all of the staff is, always! I have been working with Saili since my first lease and she's great. She is always patient and definitely knowledgeable about all things car. I appreciate that she takes her time with me and listens to all I have to say about what condition my car is in when I arrive at the service center. I have no complaints - thanks Saili for all you do to make my experiences at the service center great ones. More

Even though I know I am probably paying more by getting my car serviced at the dealership, I really don't mind. Everyone at Esserman is extremely nice. I also trust them with my car and I have NEVER had is my car serviced at the dealership, I really don't mind. Everyone at Esserman is extremely nice. I also trust them with my car and I have NEVER had issues with them coming up with "fake" issues to get more money. My service coordinator is Saili and in my opinion she is the BEST. She listens to my concerns with my car and always points me in the right direction. She also is in constant contact with me while my car is there. My car was making some noise but of course when it got to there it was silent (don't you hate how that happens?). After the service guys drove my car and said they didn't hear anything she PERSONALLY took the time to drive my car as well to make sure she didn't hear anything. She really is the best, and she wont screw you over. I will pay a little extra $$ any day to get the well rounded service I receive from both Esserman and Saili. More

Danny Toledo always takes very good care of my vehicle and me. Solid communications throughout the service result in quality work without wasting time. Very informative regarding my recent tire change out and me. Solid communications throughout the service result in quality work without wasting time. Very informative regarding my recent tire change out providing replacements at a very competitive price. Never been disappointed. Thanks Danny More

Fast, cortious, clean and very professional. This is the first time using this shop and I am satisfied with the overall experience and I will recommend it to anyone. first time using this shop and I am satisfied with the overall experience and I will recommend it to anyone. More

Great overall customer service experience, super friendly, clean and safe environment ! I waited about an hour and half for a 50K service and it seems as if I was there for just 20 minutes, free cof friendly, clean and safe environment ! I waited about an hour and half for a 50K service and it seems as if I was there for just 20 minutes, free coffee, bagels, and even an Ipad to entertain myself. Great place. More