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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,553 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,553 reviews

November 04, 2024

Perfect schedule and prompt service. Appreciated the kind service on my recall work on my Tahoe. More

by JOYROBERTS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Great service on my GMC, staff were friendly. Job was completed before schedule. Thank you. More

by jessicacline1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Always great to see Merritt, my salesman!!
November 02, 2024

Great Customer Service, Got my truck in out in a timely matter. Nice loaner car More

by Roger49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Merritt was great a great sales person and the entire experience was great. Thank you Donalson More

by Gtrahan87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merritt Stiles
October 30, 2024

Had the SUV we wanted at the price I wanted to pay with exceptional customer service. More

by mikesparks5360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Everyone was very professional, friendly and helpful. The cost for service was reasonable. A convenient location. More

by RICHKERKAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Ozan
October 22, 2024

Old fashioned high pressure and not enough inventory for used cars. It was not the experience i was looking for. More

by kathynance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keenan Simon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Donalson Chevrolet Buick GMC responded

Hello Kathy, This is Perry Jones, I am the GSM over at Donalson's. Can you call me here at the dealership on my direct line 409-385-1841, I want to help get to the bottom of this for you.

October 20, 2024

Service was very good and Janna was very helpful when I arrived. She explained what the service call was about and let me know she would contact. Me when it was finished. More

by nj0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Janna is super helpful and always pleasant to work with. Janna went out of her way to assist me in getting necessary documents. Great service. More

by CORY0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

It was a great truck buying experience the staffs amazing and very knowledgeable and extremely helpful More

by 2010bakers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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