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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,499 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,499 reviews

September 07, 2024

DealerRater needs to stop flooding my box with xxxxing junk mail! Yes you need to honor unsubscribe requests! More

by JIM@JAMESGORDON.COM
Recommend Dealer
No
Employees Worked With
Dealer Rater sucks!
September 05, 2024

Personal was very good. Took more time than I was told to complete the service. More

by pwmouton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
September 05, 2024

Excellent service and staff always friendly never disappointed when I bring my truck in for anything. More

by YORKSTER319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

I have purchased several cars from Donalson Chevrolet and am please every time. Outstanding service!! More

by ALACEY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Jewel is the best in service and does her best to make sure all things are covered. More

by JTHIBODEAUX0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I was sitting in the waiting room for 15 minutes while my truck was parked and ready and the service writer was having a long conversation about her kids and someone she knew. Nichole is her name and I don’t More

by LMCCULL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
August 29, 2024

I worked with Casey Trahan on the sales team. Excellent customer service- I walked in only to test drive vehicles and had a great experience. Had options I wanted to think about, then decided to More

by cfelps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Trahan- Sales
August 29, 2024

VERY DISPLEASED. ITEMS WERE NOT REPAIRED AS STATED ON BILLING. THIS IS THE THIRD VEHICLE MY FAMILY HAS PURCHASED FROM THIS DEALERSHIP. More

by angel2592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Donalson Chevrolet Buick GMC responded

Hi, I would like to speak to you in regards to your less than satisfactory experience. Please give me a call at your earliest convenience at 409-385-5221 ext. 1009. Thank you, Meagan Adams Service Director

August 29, 2024

THE ENTIRE SERVICE DEPARTMENT ABOVE AND BEYOND TO MAKE SURE MY TRUCK WAS TAKEN CARE OF. I KNOW THEY CARED, WHEN THEY WOULD LET ME KNOW WHAT WAS GOING ON WITH MY TRUCK THROUGHOUT THE DAY. I APPRECITE ALL O More

by perryj71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

I felt that Greg made me fill like i was family. He was upfront and professional. I would recommend my family and friends to him when they are looking to buy a new or used vehicle. Thank You More

by TCHYDER63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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