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Donalson Chevrolet Buick GMC

Silsbee, TX

4.7
1,919 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,919 reviews

November 05, 2026

One if the best dealer experiences we have had. Both in sales and service. Relationship is important More

by balter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2026

Very accommodating, prompt and friendly Everyone is very friendly. I don't have to wait long for my vehicle to be serviced. They take very good care of my vehicle always. More

by KBRONSON71
Recommend Dealer
Yes
Employees Worked With
Janna
October 31, 2026

No wait time! Fast and efficient! Very good customer service! Service members were very nice! More

by kimannlop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2026

The only disappointment they didn’t call us to see if we needed the fuel filter changed. They just replaced it did not tell us the 1/2 life on it. So we did not give them permission to change it. Even thoug More

by STEPHIERAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2026

She makes it seem like she takes it so personal ! Absolutely love her!!! She makes it seem like she takes it so personal ! Absolutely love love love her!!! More

by jarenajr56
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janna Weatherspoon
October 29, 2026

She makes it seem like she takes it so personal ! Absolutely love her!!! She makes it seem like she takes it so personal ! Absolutely love love love her!!! More

by jarenajr56
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janna Weatherspoon
October 29, 2026

I had a great experience with the service department at Donalson Chevrolet Buick GMC. The staff was friendly and welcoming from the moment I arrived. They got the work done quickly and even finished ahead More

by dphill1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2026

Prompt and professional Diagnosed problem ordered part and fixed issue in a very timely manner More

by james.jordan0
Recommend Dealer
Yes
Employees Worked With
Service department
October 27, 2026

They got me in for review of the problem very quickly. Showed me the results of their examination. Went for a ride with me to insure everything was in working order. More

by carter1947
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janna Weatherspoon
October 24, 2026

They keep you up to date of what's going on. Very clean and friendly More

by NHENDRIX74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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