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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
743 Reviews

743 Reviews of Donalson Chevrolet Buick GMC - Service Center

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June 11, 2024

yall did a good job. will bring back for next oil change. THank you so mutch. More

by sparkytx68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

The price for the oil change was twice as much as the time before. Don’t understand why. More

by DENNISODOM51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Jewel is AWESOME! ! She always makes you feel like family and is happy to help. More

by G2RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Jewel is the heart, soul & face of the service department. Ensure she is treated accordingly at evaluation time. More

by G2RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Always the best service around, not my work family anymore but still get treated as such. More

by DTNEWELL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

This Dealer ship is the best everyone doing there job in a professional way all areas clean. If I have any concerns about my truck the service department, has always took time to fix the issue. Have been ve More

by JOESMITH1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Very friendly and helpful and ready to get you in and out as soon as possible. More

by JR14551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Jewel was excellent to work with! Highly recommend. She explained the whole process and went above and beyond More

by billvoigtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Great service dept. Jana helps me and I appreciate her dedication and great customer service More

by drewbo1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Took truck in on time and also answered some questions about how some things worked. More

by 19blown56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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