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Donalson Chevrolet Buick GMC
Silsbee, TX
1,576 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,575 reviews
March 17, 2024
Always treated with respect and my service is completed as promised. Jewel is very thorough with everything. as promised. Jewel is very thorough with everything. More
by NANCYMCNEAL
Verified CustomerEmployees Worked With
March 17, 2024
Service was great. Given that my brand new vehicle has been in the shop twice, if it’s not going to stay running for $95k, may as well have a good shop to go to. Given that my brand new vehicle has been in the shop twice, if it’s not going to stay running for $95k, may as well have a good shop to go to. More
by jlloyd
Employees Worked With
March 16, 2024
Talk a good game and make statements that once you purchase they don’t follow through. Will not purchase from them again! purchase they don’t follow through. Will not purchase from them again! More
by nsudemons24
March 13, 2024
I had myb2nd great experience with Donalson. I bought my 21 Camero in nov of 2020 and bought this 23 used when I wrecked the other. They were easy to work with and very kind and informative duri I bought my 21 Camero in nov of 2020 and bought this 23 used when I wrecked the other. They were easy to work with and very kind and informative during and in following up with my issues with my convertible topbwhich turned out to be user error More
by andrealea2017
Employees Worked With
Steve Wagner
March 11, 2024
Top notch! The friendliest, most accommodating people--from the GM to the janitor. The absolute best experience I have ever had in purchasing a vehicle, and I The friendliest, most accommodating people--from the GM to the janitor. The absolute best experience I have ever had in purchasing a vehicle, and I have bought many in my long life! It started when the sales rep, Marty, met us on the steps of the dealership. It ended the next day with hugs, handshakes, and a very happy grandchild. After dealing with Marty, I know why he has all the awards from his many years of car sales! He had my grandson thinking he was the man of the hour! All decisions were made by those two. It was beyond a great learning experience for my grandson. Before we left, he gave my grandson a full tour of his new vehicle. By the time they finished, Wyatt knew what every one of the bells and whistles were for and how to operate them. From how to shift to connecting his phone to OnStar, it was the most complete inspection I have ever known about. To say the least, we will be returning to Donaldson Chevrolet Buick GMC for any future vehicle purchases and telling friends about this dealership. More
by sandrasherman
Employees Worked With
Other Employees :
Joe--he helped with all things techie , Marty Balsimo
March 11, 2024
Overall experience on the buying & trading in of the car was very disappointing! Love my 2024 Buick Envista Avenir was very disappointing! Love my 2024 Buick Envista Avenir More
by Dwatkins5
Employees Worked With
March 11, 2024
It was an excellent experience. I already have told some friends about it. Only problem is that is 251 miles from my house. I already have told some friends about it. Only problem is that is 251 miles from my house. More
by dickey.ray.b
Employees Worked With
March 09, 2024
Brandon my sales guy was amazing. Great price clean selection walked out with a great deal on a denali. Great price clean selection walked out with a great deal on a denali. More
by Biggchuy13
March 08, 2024
Service not good at all take 8days to diagnostics ,change spark plug and wire said truck ready to pickup next day same thing happened check engine light on spark plug and wire said truck ready to pickup next day same thing happened check engine light on More
by PEDROVALDEZ0309
Employees Worked With
March 05, 2024
Charlie and his crew were great I told them what I wanted and they had me driving away in my new truck in no time at all no hassle. and they had me driving away in my new truck in no time at all no hassle. More
by wes_dorman
Employees Worked With
