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Donalson Chevrolet Buick GMC
Silsbee, TX
1,565 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,565 reviews
August 06, 2024
Great customer service! 😁 No wait time ready for my car when I pulled in and quick results😁 😁 No wait time ready for my car when I pulled in and quick results😁 More
by djpughsmith2
Verified Customer
August 04, 2024
Very helpful and professional. Donaldson has been the best customer service during the sale and maintenance of my truck Donaldson has been the best customer service during the sale and maintenance of my truck More
by grayson_jr
August 04, 2024
Charlie was courteous , patient and spent time to explain and demonstrate the options on the vehicle and answer all our questions and demonstrate the options on the vehicle and answer all our questions More
by SORAYIASINGH
Employees Worked With
August 04, 2024
The ladies in the Service department ALWAYS take great care of me and my vehicle!! Always very friendly and courteous care of me and my vehicle!! Always very friendly and courteous More
by CAROLCUDE
Employees Worked With
Other Employees :
Jack Jones
August 03, 2024
Service was quick and efficient personnel always friendly and knowledgeable. Have been using this dealer for 15 years and always go back. and knowledgeable. Have been using this dealer for 15 years and always go back. More
by SUEDUGAT
August 03, 2024
Service advisor was vert courteous and helpful. Repairs were diagnosed quickly and recall was completed in several hours. Very reasonable time frame to complete repairs.. Repairs were diagnosed quickly and recall was completed in several hours. Very reasonable time frame to complete repairs.. More
by tomwarner77
August 03, 2024
Awesome They did they're best to satisfy,and get me approved and I will recommend anyone Wonderful approved and I will recommend anyone Wonderful More
by denisesamuel203
August 02, 2024
Donalson has in my opinion has the very best service dept in the entire area!!! I have been taking my Cadillacs there for oil changes, and all other services large or small for many years and always have ama in the entire area!!! I have been taking my Cadillacs there for oil changes, and all other services large or small for many years and always have amazing customer service and great service on my automobiles!! It is not the closest dealership service dept to my home but is definitely worth the drive!!! I recommend them to everyone. Jewel and Janna are long time service representatives and are the absolute best you could find anywhere as are the rest of the friendly efficient staff. Thank you Donalson Service Dept for providing exceptional customer service!! More
by D.TALBERT
August 01, 2024
Real nice experience took care of all my questions and needs. Glad to recommend to friends needs. Glad to recommend to friends More
by rlguseman
August 01, 2024
The service center made it so easy to make an appointment. They took care of my oil change and tire rotation in a very reasonable amount of time. They let me know of what I had left for service appointment. They took care of my oil change and tire rotation in a very reasonable amount of time. They let me know of what I had left for service calls that come with purchase of my new car. More
by CHALMA51
