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Donalson Chevrolet Buick GMC
Silsbee, TX
1,565 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,565 reviews
September 02, 2024
Jewel is the best in service and does her best to make sure all things are covered. sure all things are covered. More
by JTHIBODEAUX0507
Verified CustomerEmployees Worked With
August 31, 2024
I was sitting in the waiting room for 15 minutes while my truck was parked and ready and the service writer was having a long conversation about her kids and someone she knew. Nichole is her name and I don’t truck was parked and ready and the service writer was having a long conversation about her kids and someone she knew. Nichole is her name and I don’t want her to get my paperwork again. More
by LMCCULL0
Employees Worked With
Nicole
August 29, 2024
VERY DISPLEASED. ITEMS WERE NOT REPAIRED AS STATED ON BILLING. THIS IS THE THIRD VEHICLE MY FAMILY HAS PURCHASED FROM THIS DEALERSHIP. ITEMS WERE NOT REPAIRED AS STATED ON BILLING. THIS IS THE THIRD VEHICLE MY FAMILY HAS PURCHASED FROM THIS DEALERSHIP. More
by angel2592
Employees Worked With
August 29, 2024
THE ENTIRE SERVICE DEPARTMENT ABOVE AND BEYOND TO MAKE SURE MY TRUCK WAS TAKEN CARE OF. I KNOW THEY CARED, WHEN THEY WOULD LET ME KNOW WHAT WAS GOING ON WITH MY TRUCK THROUGHOUT THE DAY. I APPRECITE ALL O SURE MY TRUCK WAS TAKEN CARE OF. I KNOW THEY CARED, WHEN THEY WOULD LET ME KNOW WHAT WAS GOING ON WITH MY TRUCK THROUGHOUT THE DAY. I APPRECITE ALL OF THEM AND THEIR KINDNESS. More
by perryj71
August 29, 2024
I worked with Casey Trahan on the sales team. Excellent customer service- I walked in only to test drive vehicles and had a great experience. Had options I wanted to think about, then decided to Excellent customer service- I walked in only to test drive vehicles and had a great experience. Had options I wanted to think about, then decided to purchase after a few days and drove 4 hours back to this dealership. I appreciated not being pressured but was given plenty of information about what I test drove and Casey made it a fun experience. Happy with the sales and finance team- who made it an easy process! Will not hesitate to purchase from them again, and have let everyone know where I purchased my first truck! And everyone loves it! More
by cfelps
August 28, 2024
I felt that Greg made me fill like i was family. He was upfront and professional. I would recommend my family and friends to him when they are looking to buy a new or used vehicle. Thank You He was upfront and professional. I would recommend my family and friends to him when they are looking to buy a new or used vehicle. Thank You More
by TCHYDER63
Employees Worked With
August 28, 2024
I thoroughly enjoyed my experience with this dealership. They were professional, quick, accommodating and provided an easy car buying experience for my Hellcat! The finance manager offered all available op They were professional, quick, accommodating and provided an easy car buying experience for my Hellcat! The finance manager offered all available options and then customized what made sense for me. I highly recommend this dealership. Honest, trustworthy, I am going to buy my new truck here next year! More
by COLINRADERJR
Employees Worked With
Other Employees :
Update the list, I worked with a manager and a salesman
August 25, 2024
Excellent customer service. Jana is amazing and always treats us well. Timely oil change and we don’t have any complaints. Jana is amazing and always treats us well. Timely oil change and we don’t have any complaints. More
by katherenahoffman
August 21, 2024
Everyone was nice it was a good experience. Fast and friendly I would recommend them. Thank you! Fast and friendly I would recommend them. Thank you! More
by territhomas395
Employees Worked With
