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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,498 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,498 reviews

February 03, 2022

A bulletin had been issued on the modular upgrade but we were not aware. The techs made note of possible rodent damage due to acorns under the hood as the initial issue prior to resolving with the recall More

by pamjones57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

Jewel is awesome. We always have a great experience after having my vehicle serviced. Hope nothing changes More

by KIMBERLYDBALDWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

We're glad to hear you have such a great experience with Jewel! We're rather fond of her too, and we look forward to working with you in the future. -the Donalson Auto family

February 01, 2022

Very extraordinary and mr Charlie I just love him he helped me with no problems stall trying to get him many customers as ican More

by ermamays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Quick and friendly service! I appreciate that Charlie was able to make the buying process painless. More

by JOHNSON.AMANDAK19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
February 01, 2022

The people are friendly and willing to go above and beyond to help you get what you’re looking for!! More

by G2RANCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet, Latricia Chambliss
January 30, 2022

I had a wonderful experience at Donalson Buick. My sales person Dawne, was the best! She went above and beyond to make sure I was approved and I got exactly what I wanted. More

by CHANTELDCARTER86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawne Martin
January 30, 2022

Friendly clean professional without being pushy, Mr Jones was knowledgeable regarding the 2022 trail blazer which made me confident in my purchase. More

by MAIL4LLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
January 29, 2022

Friendly, helpful and accommodating with no high pressure. My salesperson Kyle seems very knowledgeable and made the experience enjoyable. More

by cindy.hassig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawne Martin, Kyle Wyant
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Cindy, thank you for sharing your experience! We appreciate the kind words and look forward to working with you in the future. Congratulations on the new vehicle! -the Donalson Auto family

January 29, 2022

Had a great experience, they did a wonderful job of making us feel like a priority customer. More

by DONNIEMEEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawne Martin
January 29, 2022

Easy to get an appointment Good competitive Easy to get an appointment Good competitive prices Friendly and knowledgeable staff Service was satisfactory More

by HILLTYNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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