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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,498 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,498 reviews

February 20, 2022

Mr. Billy was very professional. And the finance teams awesome! Very happy with my truck! More

by jeffspellman4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Billy Allen
February 19, 2022

On time and very fast service! Every one was very nice. The waiting room was comfortable. More

by kmta0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

As always, Janna, Jewell and Bob, Service Manager, were top notch on our CadillacXT6. Always very friendly and go out of their way to see that my every need is taken care of. More

by jug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet
Feb 19, 2022 -

jug responded

Best Service Dept. I have ever dealt with. Always a pleasure doing business with them.

February 17, 2022

My service there was magnificent, they prompt on your appointment time they are accurate on your diagnosis and Ms Kanna Weatherspoon is awesome thanks a lot More

by COOPERWAYNESMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Janna Weatherspoon
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Thanks so much for sharing your feedback! We're glad to hear such kind words about our service team, and look forward to seeing you next time! -the Donalson Auto family

Feb 18, 2022 -

COOPERWAYNESMILE responded

Thanks for an outstanding service

Feb 18, 2022 -

COOPERWAYNESMILE responded

Thanks for an understanding service my email address is cooperwaynesmile@hotmail.com

February 16, 2022

Service department is the best in Southeast Texas. Eric, Janna, and Jewel always go out of their way to help you. More

by Charlie O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison, Wayne Judalet, Daniel Russo, Paul Palumbo, Jason Ortgies
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Charlie, thanks so much for sharing your thoughts! We're glad to hear you feel so strongly about our service department - we do too! We look forward to working with you next time. -the Donalson Auto family

February 16, 2022

Our time at Donaldson was awesome no pressure Klye was great. And explained everything to us More

by carolkcloyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Witt, Kyle Wyant
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Congratulations on the new truck! We're happy to hear you had a great experience, and please do come and see us next time! -the Donalson Auto family

February 16, 2022

Service and Sales People Great I Wood never buy Electric Car or TRuck Keep making Fuel Models More

by BILLGUILLORY13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Congratulations on your new ride, and thanks for sharing your thoughts! Please do come see us next time. -the Donalson Auto family & Jack Jones

February 14, 2022

Dawne was very easy and good to work with. She helped in every way possible. More

by Connor Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawne Martin
February 14, 2022

Schelduled appointment, took in and was out in short time. Everyone very polite and friendly More

by VWSONNIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Thanks for sharing your feedback on your visit! We're glad to hear you had a great experience, and we look forward to seeing you next time! -the Donalson Auto family

February 12, 2022

Latrisha and Colby are a dynamic duo! Great service from both. Will definitely be doing business with them again. More

by Jcflo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Colby Meza
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Thanks for sharing your experience! They ARE a lot of fun, aren't they? Congratulations on the new ride, and we look forward to working with you in the future! -the Donalson Auto family

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