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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,498 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,498 reviews

February 24, 2022

Great service department, always friendly and helpful every visit. Good to see familiar faces when I bring my truck in. More

by rdougharty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Donalson Chevrolet Buick GMC responded

Thank you for sharing your experience! We're glad to hear such kind things about Janna - we're pretty fond of her too! Come back and see us next time! -the Donalson family

February 24, 2022

Jewel is great to work with scheduling appointments for me and getting service work performed in a timely manner. She is very friendly, knowledgeable and helpful. Things are ready when promised and done More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Was an awesome sales man jack jones would do it all over any day thanks so much More

by CHARLIELICHENSTEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
Mar 02, 2022 -

Donalson Chevrolet Buick GMC responded

Thanks for sharing your feedback! We're glad to hear you had a great experience, and by the way... congratulations on your new truck! -the Donalson family

February 23, 2022

Scheduled to have service performed on my 2020 Chevrolet Silverado. The service department lady promptly met me at my vehicle as soon as I pulled up and within a couple of minutes my truck was being worked More

by donita_templeton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Mitchell
Feb 23, 2022 -

donita_templeton responded

A big Thank you! To the Service Department. I would recommend to anyone.

February 23, 2022

Had to go back and get the air bag put in correctly. They did it correctly this time More

by TULL_DAFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Very nice dealership and professional staff. Dawn Martin was very informative and listened to exactly what I was saying. More

by jamesebright0987
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawne Martin
Mar 02, 2022 -

Donalson Chevrolet Buick GMC responded

James, thank you for the kind words! Congratulations on the new truck, and we're glad Dawne was able to help you so well. We appreciate your business, and look forward to working with you next time! -the Donalson family

February 23, 2022

Went in for oil change and tire rotation. Very prompt and completed job on time. More

by jforetjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan and others in the service dept. I did not know names to attach
Mar 02, 2022 -

Donalson Chevrolet Buick GMC responded

Thanks for sharing your feedback! We're happy to hear that our service team took good care of you and your vehicle. Thank you for your business, and we look forward to seeing you next time! -the Donalson team

February 22, 2022

Dawne was fast and efficient. She was helpful in showing me how to operate my new car. I love my new car. More

by cgipson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawne Martin
February 22, 2022

Absolutely great experience with the purchase of my new 2022 Chevrolet Silverado my salesman Ed Corbitt was awesome as was the whole team who helped me! More

by LUKEMONTALBANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Ed Corbitt, Jason Ortgies
February 22, 2022

Awesome salesman. Gave me a very good deal. Love my new Black GMC Truck . Always have truck More

by Haynes2113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss, Kyle Wyant
Mar 02, 2022 -

Donalson Chevrolet Buick GMC responded

Congrats on the new truck! Thanks for sharing your feedback - we're glad you had such a great visit with Kyle. Please do come back and see us next time! -the Donalson family

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