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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,498 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,498 reviews

March 12, 2022

The dealership is very welcoming and Billy was a joy to work with. Low pressure and just made the car buying process way and stress free. More

by stadler1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Pam Witt, Billy Allen
March 11, 2022

Great service with accommodations for my travel plans. Staff was great and easy to work with! More

by cscollins87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

I purchased a new vehicle and live over an hour away. Great service and easy to purchase virtually. No wait times when I arrived at the dealership! More

by BRIDGETSHERROD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wyant
March 07, 2022

Everyone we met at the dealership was very friendly. Charlie did a great job finding the perfect vehicle for us. More

by m.elmore0331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
March 06, 2022

We had to go to Jackie Baxter’s to fix our Cadillac after we gave your service department two chances to correct an issue. More

by LISALU2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Donalson Chevrolet Buick GMC responded

We are disappointed to hear that you did not have a more positive experience with us at Donalson Chevrolet Buick GMC. I sincerely apologize for your less than perfect experience and hope that you will give us another opportunity in the future.

March 06, 2022

Great customer service! Scheduling service was super easy and routine maintenance was very efficient and quick! More

by CJFDAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

as always, the Service Department went above and beyond taking care and of my every need More

by jug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Judalet
March 05, 2022

This is the only dealership i buy from because they treat me like family and make everything easier More

by Chevy 2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo, Latricia Chambliss, Dawne Martin
March 04, 2022

Phenomenal. From the time we walked in until the time we left, the service was awesome! We felt terrible because they had to stay way passed closing, but they co More

by RJFISCHER44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Russo, Dawne Martin
March 04, 2022

Dawne was very professional, extremely friendly, and so very helpful with my order. She took over after the original salesperson I had left. I appreciated all the time she took to show us how everything w More

by chirafis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawne Martin
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