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Donalson Chevrolet Buick GMC
Silsbee, TX
1,565 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,565 reviews
Verified Customer
September 16, 2024
Called to schedule service Jewel was very helpful and pleasant to speak with she helped find a day and time that worked for me and the day I arrived was greeted by a service advisor and the service took pleasant to speak with she helped find a day and time that worked for me and the day I arrived was greeted by a service advisor and the service took about an hour couldnt be more satisfied. More
by sarahbella0485
Employees Worked With
September 16, 2024
First of all I want to say thank you to the entire staff. I started looking online at vehicles due to a vehicle accident. A few hours later I talked to someone on the phone after they called me and continued I started looking online at vehicles due to a vehicle accident. A few hours later I talked to someone on the phone after they called me and continued to text every 2-3 weeks. It took insurance 3 months to resolve payoff of the damaged vehicle. Received a text literally the day after my claim was resolved and went up there labor day to test drive a vehicle with Mr. Charlie (ChaCha). 2 hours later after financing was done and the vehicle was detailed we were headed home. The experience we had was the best I have had in 20 years. More
by williampatrickspencer
Employees Worked With
September 15, 2024
Everything was done according to plan and according to time estimated. Good job. Thank you. time estimated. Good job. Thank you. More
by GBURNAMAN
Employees Worked With
September 15, 2024
Quick and friendly customer service. No long wait she said about an hour and that is exactly how long it took. No long wait she said about an hour and that is exactly how long it took. More
by CPARKER_76
September 15, 2024
The people at Donelson are very kind and helpful, technicians were very knowledgeable and explaining what problems my vehicle had, and how to resolve the problems. Unfortunately, it is GM’s ongoing p technicians were very knowledgeable and explaining what problems my vehicle had, and how to resolve the problems. Unfortunately, it is GM’s ongoing problem with the eight speed transmissions that may actually have me back at the dealer again. Donelson will be my choice for service. More
by RMOUTONHD
Employees Worked With
September 15, 2024
Greg and Perry are outstanding! ! Great to work with! Great help in the Parts Dept on getting my floor mats also! ! Great to work with! Great help in the Parts Dept on getting my floor mats also! More
by JCSAIN
September 14, 2024
Excellent place to deal. Rusty and Perry were excellent. Never buy anywhere else. They test you good Rusty and Perry were excellent. Never buy anywhere else. They test you good More
by hogghunter40
September 13, 2024
Great service department charlie ozan was great to deal with an called me back when I had a question. with an called me back when I had a question. More
by TONY1.ARENA
Employees Worked With
September 13, 2024
Everyone there treated me excellent. Rusty and Perry are great guys and very accommodating. Easy to work with Rusty and Perry are great guys and very accommodating. Easy to work with More
by hogghunter40
