Donalson Chevrolet Buick GMC

The service was very efficient. They even took care of a dealer recall thank you. They even took care of a dealer recall thank you. More

Service manager was knowledgeable making my service trip go well. She got me scheduled and then in and out quickly go well. She got me scheduled and then in and out quickly More

I have had my car in twice for three times for service. Jewel was my service person each time. We were well taken care of, even though I purchased my car used, from out of town, was impressed with the way Jewel was my service person each time. We were well taken care of, even though I purchased my car used, from out of town, was impressed with the way the car was cleaned up before I picked it up. Never has been a major problem with the car, but if it should happen I well be seeing y'all. More

Jewel was efficient, professional, and informative - both on the phone and in person. Met with Leticia for extended warranty information. She was both helpful and informative. on the phone and in person. Met with Leticia for extended warranty information. She was both helpful and informative. More

I’ve used the same service department for years. I am glad y’all kept the same guys and gals after the name change. Thanks I am glad y’all kept the same guys and gals after the name change. Thanks More

Been doing business with theses people for 13 years and they are good to do business with they are good to do business with More

Pam, the receptionist was very friendly and helpful. Dawn Martin, my salesperson was super helpful, knowledgeable, and very patient. Daniel, the new car manager, was great. I would recommend Donaldson A Dawn Martin, my salesperson was super helpful, knowledgeable, and very patient. Daniel, the new car manager, was great. I would recommend Donaldson Auto Group to everyone. More

Very Friendly and coffee was still hot at 730 PM at deal close Thanks yup close Thanks yup More

Donalson dealership required $1500 dealer add-on over MSRP. Part of the add-on was free oil changes but I bought a Bolt EUV which has no oil change. Despite that, the dealership still required that porti MSRP. Part of the add-on was free oil changes but I bought a Bolt EUV which has no oil change. Despite that, the dealership still required that portion of the add-on.I was told tint is part of the dealer add-on but it was not installed on the car when I got there. I had asked about tint getting completed prior to my drive to the dealership b/c it is over 2 hours away each way to get to the dealership. However, tint install only began only a few hours after I got to the dealership and completed the sale paperwork. Then I had to wait longer since there were other cars the tinter was working on. Then a few hours later after installing tint on most of the vehicle, I was told they did not install tint on the rear trunk window claiming they needed 2 people to install on rear trunk window. The 2nd person, they have to request and schedule in at an unknown later date. They are requiring me to come back another 2+ hours each way to get the tint completed that should have already and to schedule a date further off. I also now have bubbling on part of the tint on one of the windows. They are also not proactive when trying to get a date scheduled. It has been difficult to find a proper time to get this taken care of since it is almost 5 hours of driving to and from plus however long the tint install takes. I asked about alternatives to help accommodate not having to drive back to the dealership to get this completed because they should have had this completed before but they have ignored me. Editing to note that Donalson responded and agreed to allow me to take to a local tint shop to get tint on the rear trunk installed and fix the driver window's tint and they will take care of it. I provided the invoice for that and did not get a response for some time. Since then the tint on the other 3 windows on the car have also began to bubble. I provided pictures of the tint issue to Donalson and now have been told they will not take care of fix the tint on all the windows in addition to having the back trunk tint finally installed. The tint job is only a little over a month and it was so poorly installed that all 4 windows the tint was installed on have bubbled and were not properly installed. More

As always, great,prompt service. It's like visiting an old friend when we go to the dealership It's like visiting an old friend when we go to the dealership More