![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Donalson Chevrolet Buick GMC
Silsbee, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,568 reviews
Professional service, friendly , attentive to the customers. Very knowledgeable staff. Recommends service reminders. Excellent communication customers. Very knowledgeable staff. Recommends service reminders. Excellent communication More
One of the best dealership that I have had. Would recommend this to other people! Would recommend this to other people! More
Excellent service and minimal waiting time. Service dept. Went out of there way to service my vehicle on short notice. Service dept. Went out of there way to service my vehicle on short notice. More
I would like to congratulate myself on the purchase of my new car...Marty is the best salesman ever!!! new car...Marty is the best salesman ever!!! More
This dealership has awesome service. Everyone is super friendly and work is efficient and quick Everyone is super friendly and work is efficient and quick More
Quick to resolve any issues and provide the customer with detailed follow up. Easy to coordinate with and willing to work around any schedule to accommodate a busy schedule. detailed follow up. Easy to coordinate with and willing to work around any schedule to accommodate a busy schedule. More
Bob Tarver was very knowledgable and thorough. Keenan the finance guy explained the process very efficiently and in a timely manner. Jewel in service was very efficient as well. Keenan the finance guy explained the process very efficiently and in a timely manner. Jewel in service was very efficient as well. More
They were respectful kind helpful they also worked really hard in help me help my kids out in getting a vehicles hard in help me help my kids out in getting a vehicles More
While the service was excellent from start to finish, the big surprise at payment was not. We would have brought a check had we known there would be a 3% fee for credit card payment. My suggestion: either bu big surprise at payment was not. We would have brought a check had we known there would be a 3% fee for credit card payment. My suggestion: either build the fee into the cost since the majority pay with card now OR notify the customer when calling to inform them that their vehicle is ready so they can have the option to avoid the fee. That adds up on large repair bills. More
Trade in value very low, still to this day have not received our second Key fob, no one contacts us very pour communications, i would not recommend this dealer at all. We drove for several hrs to buy t received our second Key fob, no one contacts us very pour communications, i would not recommend this dealer at all. We drove for several hrs to buy this vehicle because mainly the color & was disappointed on the whole time consuming process . More