
Donalson Chevrolet Buick GMC
Silsbee, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,588 reviews
Greg got me in and out very quickly! He showed me vehicles that were in budget and found the exact one I didn't even know I was looking for! Highly recommend him and Donalson Auto Group. He showed me vehicles that were in budget and found the exact one I didn't even know I was looking for! Highly recommend him and Donalson Auto Group. More
On our 1995 tahoe the engine starter began to drag so donalson chevrolet worked in my truck with their schedule and and also gave me a $50 discount. Go Meagan,Jenna,Jewel and Nichole. donalson chevrolet worked in my truck with their schedule and and also gave me a $50 discount. Go Meagan,Jenna,Jewel and Nichole. More
Very professional and fast! ! Always very polite. No bad words to say about this company!! ! Always very polite. No bad words to say about this company!! More
Did the work but didn't show true customer care or want to help me the next day when stranded on side of road. to help me the next day when stranded on side of road. More
Service department is great. But very disappointed in your sales department. Good day!no no guarantee me with yourself after purchasing mine I would like to trade it in, so have But very disappointed in your sales department. Good day!no no guarantee me with yourself after purchasing mine I would like to trade it in, so have a good day ! More
Purchased a vehicle that supposedly had features that it didn’t have. Three items exactly. I have called and text the salesman with no response. Still waiting on the front license plate bracket. Win didn’t have. Three items exactly. I have called and text the salesman with no response. Still waiting on the front license plate bracket. Window sticker was not provided until after paperwork was finished. More
I’m handicapped and had to struggle to walk inside to get a service advisor to help me. I had an appointment for an oil change and tire rotation on my 2024 Denali Ultimate. After the service was completed a a service advisor to help me. I had an appointment for an oil change and tire rotation on my 2024 Denali Ultimate. After the service was completed a nice lady came to the waiting room to tell me that my vehicle was ready. The cashier handed me the keys and the service lady told me that my vehicle was parked out on the lot. Never offered to bring it under the portico for me, so I struggled my way across the lot to get it myself. I was also somewhat disappointed that I didn’t get an exterior wash either. My vehicle wasn’t that dirty, but a rinsing off would have been much appreciated. I own an Acura MDX and when I bring it in for service they always have it washed when I pick it up. Just a goodwill builder in my opinion. More
From Alex to Justin to Merritt and Keenan, this team of auto professionals made my new car buying experience a pleasure from beginning to end. I will continue to make the trip from Beaumont to Donalson for auto professionals made my new car buying experience a pleasure from beginning to end. I will continue to make the trip from Beaumont to Donalson for my future vehicle needs. More
Janna has always taken care of us and our vehicles, highly recommend the Service Department, just wish the Sales Department was of the same caliber for providing service. highly recommend the Service Department, just wish the Sales Department was of the same caliber for providing service. More