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Don Miller Subaru West

Madison, WI

4.6
173 Reviews

5822 Odana Road

Madison, WI

53719

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173 Reviews of Don Miller Subaru West

October 27, 2019

First new Subaru purchasing experience Sales person respected my wish for a no haggling, out the door price. Finance person came across as concerned with lack of extended warranty interest, More

by MF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Burchell
October 26, 2019

Excellent dealer Good location and nice facility. Sales staff are professional, helpful and friendly. I had a very good experience purchasing my new 2020 Subaru Asc More

by DELTerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike is a good salesperson, Ryan Rippchen, Steve Weyhrich
September 29, 2019

Outstanding Amazed at how wonderful my salesman Michael Zweifel was at working with me to purchase my new Forester. Had to wait a couple weeks for it to come in b More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michae Zweifel
September 13, 2019

Buying a new Subaru We had great experience in selecting and buying a new Subaru Impreza from Don Miller Subaru West in Madison.. Efficient, friendly, and knowledgeable. More

by Doksum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zweifel, Paul Lovely, Steve Weyhrich
August 20, 2019

Months long wait for apponitment. simple oil change and check a malfunctioning window. if I add in the two recalls there are no appointments in the next 120 days. They need to expand More

by Unhappy Jeff
Customer Service
Recommend Dealer
No
Employees Worked With
Tried online first, then someone who couldn't get me anything for over a month.
July 22, 2019

Stress free new car experience My wife and I just leased a new Subaru from Don Miller West. We worked with Paul Lovely. He is knowledgeable, very pleasant. Great experience. Would r More

by Colt44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rippchen
March 11, 2019

Too busy I called today for an appointment since our Impreza suddenly is wobbling a lot. It needs attention. I was told the soonest I could get an appointment More

by Saduru
Recommend Dealer
No
Employees Worked With
Don’t know who i talked to but this format requires I choose someone. It may or may not have been him I talked with., Ryan Booth
Mar 12, 2019 -

Don Miller Subaru West responded

Dear Anonymous, We apologize that you weren’t able to get in for an appointment sooner. I’m sure we can get you in sooner for an emergency. Please contact our Service Manager, Rich Johnson @ 608-442-3259 or our General Manager, John Duell @ 608-442-3223 and we will address your concern directly. Don Miller Subaru West.

January 08, 2019

New Car Purchase Purchased a new 2019 Forester this week and had nothing but a positive experience. Our sales representative Mike Zweifel was great ! He was very knowl More

by Smowball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zweifel - Sales Rep
November 19, 2018

Good as Usual Had my usual nice experience getting oil changed and tires rotated at Don Miller Subaru West. Lisa took care of me in her usual wonderful fashion. More

by Joe Kayak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa in Express Lube
March 31, 2018

Knowledgable and friendly great service! Kyle was what I would expect in a salesman: knowledgeable, friendly and easy to work with. He was also more than I expected: low pressure, funny an More

by VegasBound...
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Vyse