Don Miller Subaru West

used subaru We worked with Shannon on finding us a "gently" used Subaru for the winter. He was very knowledgeable about the current inventory and finding us just We worked with Shannon on finding us a "gently" used Subaru for the winter. He was very knowledgeable about the current inventory and finding us just the right car. I never felt pressured to buy and all my questions were answered. We are Very happy with our purchase! More

service department is excellent Terry in the service department was excellent. My 2015 Subaru Forester broke down on the way from Northern WI to UW-Whitewater. Terry took the time to Terry in the service department was excellent. My 2015 Subaru Forester broke down on the way from Northern WI to UW-Whitewater. Terry took the time to figure out the issue and borrowed me a loaner car to get the kids to Whitewater on time. Even though, I purchased my vehicle at a different Subaru dealership, this dealership went the extra mile in a very stressful situation. More

service was great Lisa Hoffmann at the service desk was very helpful getting me in for service as I only had limited time and got me in and out with time to spare. GREA Lisa Hoffmann at the service desk was very helpful getting me in for service as I only had limited time and got me in and out with time to spare. GREAT Service More

Purchased crosstrek I had a great experience at Don Miller Subaru on the west side of Madison. My salesperson Steve Weyhrich was very knowledgeable, and helpful. The staf I had a great experience at Don Miller Subaru on the west side of Madison. My salesperson Steve Weyhrich was very knowledgeable, and helpful. The staff was very accommodating, courteous and friendly. Steve answered all of my questions without making me feel like I was a bother. This was my very first brand new car and I was very nervous about the process. Steve was very patient, and understanding. John in finance was very thorough with the paperwork and explained everything for me. Steve went through the car with me so I was able to know what everything was and did. I have recommended this dealership to others, even though we don't live in Madison. More

Very happy! First time buying a car, and Jim Alfano really went out of his way to make sure it was easier for me. I was moving to Madison and wanted to have a car First time buying a car, and Jim Alfano really went out of his way to make sure it was easier for me. I was moving to Madison and wanted to have a car to pick up when I arrived, so definitely did things a bit unconventionally, but he was extremely flexible and willing to figure it out. Recommend for sure! More

Don Miller Subaru West We are first time Subaru owners and were very impressed with our salesman, Shannon Dix, as well as the other staff at Don Miller Subaru West. Shannon We are first time Subaru owners and were very impressed with our salesman, Shannon Dix, as well as the other staff at Don Miller Subaru West. Shannon is the most sincere salesperson I have encountered when buying a car. He is knowledgable but also was honest in his dealings with us. He answered all our questions and was respectful in his follow-up which is finding the balance between being interested in our needs as a customer and not pushing too much to be annoying!! I would recommend him highly to family or friend. We love our new Outback and the comfort of knowing we are in one if the safest cars on the road. Jim and Jan Haedt More

Can't Say Enough Good Things This is our 2nd time in 2 years buying a new Subaru from Don Miller West and we are almost bummed that we won't need another car for another 5 or 6 ye This is our 2nd time in 2 years buying a new Subaru from Don Miller West and we are almost bummed that we won't need another car for another 5 or 6 years. Sure Subaru is the safest, best value out there. It's the people and service at Don Miller West that make us want to keep coming back. Matt is the best Salesman: Friendly, knowledgeable and communicative. And John the Finance Manager was so helpful in getting us the best deal. We are also steady Customers of the Service Dept. We have never found them to be anything but trustworthy, courteous and capable. Five stars across the board for Don Miller Subaru West. More

Found Exactly What I Wanted All I wanted was a nice, reliable used car for the kids and Dan showed me the perfect one. He listened to what exactly I wanted and the price range I All I wanted was a nice, reliable used car for the kids and Dan showed me the perfect one. He listened to what exactly I wanted and the price range I was in and showed us only relevant cars, which was much appreciated. My search for a car was short and easy and actually enjoyable. I will definitely come back when it comes time to buy a brand new car for us. More

Jim Alfano just sold me sold me a Subaru Legacy I have to say this was the best car buying experience I have ever had. Jim is very knowledgeable about the cars he sells and I felt he was putting my I have to say this was the best car buying experience I have ever had. Jim is very knowledgeable about the cars he sells and I felt he was putting my best interests first. At no time did I feel pressured in making a decision and purchased the car that best fit my needs at a fair price. Ryan Rippchen in the business office was also great to work with and made the financing paperwork a breeze. One very happy customer! Jim Hansen More

Waiting for my bank's paper work First, I want to say They(thedealership) called me and mention cars that they had that might work for me. Then the salesman (Jim Z,) who I worked wit First, I want to say They(thedealership) called me and mention cars that they had that might work for me. Then the salesman (Jim Z,) who I worked with with my past car came in on his day off to show me this car, Once. I told the dealership that I would buy this car once the bank completed my loan papers, The bank had a very long delay in completing my paper work. However, the dealership was extremly kind and wait for my bank to complete the loan. I would and will come here if I need another car I would definately recommed this place to friends. More